CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Lenita
Aug 14, 2023
CitizenShipper allowed me the have…
CitizenShipper allowed me the have options between different bidders. The chat platform makes it easy to communicate with the drivers
Response from CitizenShipperAug 14, 2023
Thank you for your positive feedback! We're glad to hear that you found our platform user-friendly and appreciated the options between different bidders. Effective communication is essential, and we're pleased that our chat feature enhanced your experience with the drivers. Should you ever need assistance or have more insights to share in the future, our Support Team at [email protected] is always here to help. Safe travels and thanks for choosing CitizenShipper!
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Linda
Aug 14, 2023
Traveling by air higher, the Flight Nanny
Flight Nanny she made taking my dog so much better. She was awesome. The company was amazing. I typed in my request again man I tell you my phone blew up. There were so many to choose from. It was hard to do but in the end it wasn’t. I really wanted him to fly with me.
Response from CitizenShipperAug 14, 2023
Thank you for sharing your experience with us! We're thrilled to hear that the Flight Nanny provided such a positive and reassuring experience for you and your dog. At CitizenShipper, we're committed to connecting our users with dedicated professionals who prioritize the safety and well-being of your cherished companions. Your feedback about the array of options is noted and appreciated. It's always our goal to present a variety of choices to ensure you find the best fit. Should you require assistance or have questions in the future, please consider our Support Team at [email protected] as a helpful resource. Safe travels and best wishes to you and your furry friend!
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EE
Aug 13, 2023
Efficient!
Really grateful that they were able to help me find the right person to take my cat during my move. Overall efficient, and straightforward.
Response from CitizenShipperAug 14, 2023
Thank you for taking the time to share your experience with CitizenShipper! We're delighted to hear that you found the right person to help with your cat during your move. Ensuring smooth and efficient connections for important journeys like these is our utmost priority. Should you have any suggestions, questions, or further needs in the future, our dedicated Support Team is always here to listen and assist. Please don't hesitate to connect with them at [email protected]. Wishing you and your cat a wonderful settling-in! Safe travels.
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Denise E.
Aug 13, 2023
Fast & easy
Fast & easy. Bids are placed and you can choose your company after you review them. I would definitely use again.
Response from CitizenShipperAug 13, 2023
Thank you for sharing your experience with CitizenShipper! We're pleased to hear that you found our platform fast and easy to use. We understand that every detail matters when it comes to selecting the right company for your shipping needs, and we're here to help facilitate that choice. Should you ever have additional questions or need assistance in the future, our dedicated Support Team is always eager to help. Feel free to reach out directly at [email protected], where our team is committed to providing resolutions tailored to individual needs. We appreciate your trust in our platform and look forward to assisting you again. Safe shipping!
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Michelle
Aug 12, 2023
reliable
reliable and responsible
Response from CitizenShipperAug 13, 2023
Thank you for your feedback. We're pleased to hear that you found our services reliable and responsible. Your trust in CitizenShipper means a lot to us. If ever you have any inquiries or need assistance, our Support Team at [email protected] is always ready to assist.
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Janeil
Aug 11, 2023
Great experience overall
Great experience overall. It's a little pricey to connect me to a shipper. That alone added 30% to the cost of the bid. But they did what they said they would do and I found a service I could trust. Really can't complain and will use again
Response from CitizenShipperAug 13, 2023
Thank you for taking the time to share your feedback. We're glad to hear that you had a great overall experience and found a trustworthy service through our platform. Your insights regarding the cost structure are valuable, and we constantly strive to balance quality and affordability for our users. Should you ever have any questions or require additional insights in the future, our dedicated Support Team at [email protected] is always on hand to assist you.
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Kat
Aug 11, 2023
Great shipper
Great shipper! Great with my dog and with people. Good at updating you for every step!!
Response from CitizenShipperAug 13, 2023
Thank you so much for sharing your positive feedback! We're thrilled to hear that your shipper provided such a wonderful experience for both you and your dog. Ensuring transparency and regular updates is an essential aspect of our platform, and it's heartening to know this was reflected in your experience. Should you have any further questions or ever need assistance in the future, don't hesitate to reach out to our dedicated Support Team at [email protected].
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Pat
Aug 11, 2023
Excellent experience mirrandas highly…
Excellent experience mirrandas highly recommended.
Response from CitizenShipperAug 13, 2023
Thank you for taking the time to share your feedback. It's great to hear about your positive experience with mirrandas. We're committed to providing a seamless experience for all users on our platform. If you have any further questions or details to discuss, our dedicated Support Team is always eager to help and provide expertise. Please reach out to them directly at [email protected] for the most comprehensive assistance. We truly value your input and look forward to serving your future shipping needs!
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