CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Vaishali N.
Aug 16, 2023
CS helped reduce my anxiety over cross-country pet transport!
CitizenShipper provided me with a multitude of options for transporting a pet. I was in a pinch, and I was able to get the services that I needed at a reasonable price. I would highly recommend!
Response from CitizenShipperAug 16, 2023
Thank you for taking the time to share your experience with CitizenShipper. It warms our hearts to know that we could assist in easing your anxiety during such a crucial transition for your pet. Should you have any more questions or need assistance in the future, our dedicated Support Team at [email protected] is always here to guide you through the process. Your feedback is invaluable to us, and we appreciate the trust you've placed in our platform.
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Mike H.
Aug 15, 2023
Connected me with the right person for…
Connected me with the right person for the task at a reasonable price
Response from CitizenShipperAug 15, 2023
Thank you for your feedback! We're pleased to hear that CitizenShipper was able to connect you with the right person for your needs at a fair price. Our aim is to make such matches seamless and beneficial for all parties involved. If you have any future needs or questions, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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Jennie L.
Aug 15, 2023
CitizenShipper is Legit!
I would highly recommend CitizenShipper! I was able to find the perfect person to deliver my puppy in Vegas. It was such a great experience 🙂
Response from CitizenShipperAug 15, 2023
Thank you for sharing your delightful experience with CitizenShipper! We're thrilled to hear that you found the perfect person for your puppy's delivery in Vegas. Your satisfaction is at the heart of our mission. Should you ever have questions or need assistance in the future, our dedicated Support Team at [email protected] is always ready to help. We appreciate your trust in CitizenShipper and look forward to serving you again.
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Leigh H.
Aug 15, 2023
What a great platform
What a great platform! Straightforward and simple user experience.
Response from CitizenShipperAug 15, 2023
Thank you for your kind words! We're thrilled to hear that you found our platform straightforward and user-friendly. Your positive feedback encourages us to continue improving and providing the best experience possible. Should you ever have any questions or require assistance, our dedicated Support Team at [email protected] is always here to help. Thank you for choosing CitizenShipper. We look forward to serving you again.
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Alison E.
Aug 14, 2023
Doggie Transport
Needed a large dog transported across country on relatively short notice. Got 10+ replies (quotes) within 15 minutes. Had an excellent experience from the one chosen. Heard from Citizen Shipper throughout the process.
Response from CitizenShipperAug 15, 2023
Thank you for sharing your positive experience with CitizenShipper! We're thrilled to know that you received timely responses and were satisfied with the transporter you chose for your large dog. We're here to ensure a smooth and efficient process for our users, and we're glad to hear that we were able to meet your expectations. Should you have any questions or need further assistance in the future, our dedicated Support Team at [email protected] is always on hand to help. We appreciate your trust in CitizenShipper and look forward to serving you again.
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Angela Y.
Aug 14, 2023
When I had a dispute with a shipper…
When I had a dispute with a shipper Citizen Shipper stepped in and help resolve the situation. They were very quick to answer and return emails.
Response from CitizenShipperAug 15, 2023
Thank you for sharing your experience. We're glad to hear that we could assist in resolving the situation efficiently. At CitizenShipper, ensuring that both parties have a smooth experience is of utmost importance to us. It's reassuring to know that our team's prompt responses met your expectations. Should you have any further questions or require assistance in the future, please don't hesitate to connect with our dedicated Support Team at [email protected], where they're always eager to help. Thank you for choosing CitizenShipper, and we look forward to serving you again.
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Michele H.
Aug 14, 2023
Our driver was absolutely phenomenal
Our driver was absolutely phenomenal! It was so easy to book and the whole process was seamless.
Response from CitizenShipperAug 15, 2023
Thank you for taking the time to share your experience with us. We're delighted to hear that you found the booking process seamless and that our driver met your expectations in such a remarkable manner. At CitizenShipper, we're always striving to improve and provide the best experience for our customers. Your feedback is integral to this process and truly appreciated. Should you ever have more detailed inquiries or need assistance in the future, our dedicated Support Team is always here to help. For the most comprehensive assistance, feel free to reach out directly at [email protected], where our experts are keen to assist.
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Clydette S.
Aug 14, 2023
Very easy to complete the process to…
Very easy to complete the process to receive quotes for the transport. Once that was done, I immediately began receiving many many quotes for the trip. So I had several to choose from. After selecting my shipper, he instantly made contact with me. Kris Horn was so very accommodating and polite. I honestly could not have asked for things to go smoother.
Response from CitizenShipperAug 14, 2023
Thank you for sharing your positive experience with CitizenShipper! We're delighted to hear that the process was seamless for you and that you had a variety of quotes to choose from. It's wonderful to know Kris Horn provided exceptional service, meeting your expectations. We truly value your feedback and are here to assist any time you need in the future. Safe shipping and thanks for trusting CitizenShipper!
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