CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Roy C.
Aug 16, 2023
Easy and recommended
I entered the info, clicked and WAM! bids came in immediately. I chose the best fit and it turned out great.
Response from CitizenShipperAug 16, 2023
We're thrilled to hear about your smooth experience with CitizenShipper! It's wonderful to know that our platform made the process easy for you. Should you need any assistance or have more journeys to plan in the future, don't hesitate to reach out to our dedicated team at [email protected]. Thank you for choosing and recommending us!
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Charlton L.
Aug 16, 2023
I felt protected all the way around
I felt protected all the way around. Great Service!
Response from CitizenShipperAug 16, 2023
Thank you for your kind words! Ensuring our users feel secure and supported is our top priority. We're delighted to hear you had a positive experience with CitizenShipper. Should you need assistance or have any questions in the future, our team at [email protected] is always here to help.
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Maddy F.
Aug 16, 2023
Great experience
The website itself was easy to use and reliable. I appreciated the ability to look at account reviews and number of jobs completed before taking a bid. I would encourage to do the same because some bids maybe cheaper but the reviews show personal experiences people have! I’ll be using them in the future again if needed.
Response from CitizenShipperAug 16, 2023
Thank you for sharing your positive experience with CitizenShipper! We're delighted to know our platform's features, such as the ability to review accounts, added value to your experience. Your insights are beneficial for others in the community. Should you need any support or have questions in the future, our dedicated team at [email protected] is always ready to assist.
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Anna
Aug 16, 2023
Excellent
Excellent. Very convenient service.
Response from CitizenShipperAug 16, 2023
Thank you for the positive feedback! We're delighted to hear you found our service convenient. If you ever have questions or need assistance in the future, please don't hesitate to reach out to our dedicated team at [email protected].
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John M & Mary S.
Aug 16, 2023
Mario,is the BEST !!
Mario,is the BEST !!! he was professional, caring, and took time to make sure my cats were well cared for. we were told what to expect from day one of talking with Mario. Mario kept us updated throughout the whole time, from before pick up, to traveling, and to drop off. Mario gets 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from CitizenShipperAug 16, 2023
We're thrilled to hear about your wonderful experience with Mario! Ensuring the well-being and safety of your pets is our top priority, and it sounds like Mario truly embodies that commitment. Your glowing feedback is a testament to the dedicated individuals within our network. Should you ever need assistance or have more tales of great experiences, don't hesitate to connect with us at [email protected].
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Jnel
Aug 16, 2023
DNA Pet Transport
DNA pet transport was amazing. Great communication, they kept the schedule they gave me. They were actually early with the drop off. An amazing couple. Citizen shipper made this process seamless and less stressful. My Son, Bean and I thank you. We are full of gratitude.
Response from CitizenShipperAug 16, 2023
We're elated to hear that you had a positive experience with DNA Pet Transport through CitizenShipper! It's heartwarming to know we played a part in making the journey seamless and stress-free for you, Bean, and your son. Should you ever need any assistance in the future, please know our dedicated Support Team at [email protected] is always here for you.
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KV
Aug 16, 2023
Easy process and quality shippers !
Easy process and quality shippers !
Response from CitizenShipperAug 16, 2023
Thank you for your positive feedback! We're thrilled to hear that you found the process straightforward and were satisfied with the quality of shippers on our platform. If ever you need assistance or have suggestions in the future, our dedicated Support Team at [email protected] is always here to help.
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Sherry W.
Aug 16, 2023
There were so many options to choose…
There were so many options to choose from. The site was easy to join and user friendly. I will definitely recommend to others.
Response from CitizenShipperAug 16, 2023
Thank you for your kind words and for recommending CitizenShipper! We're delighted to hear that you found our platform user-friendly and comprehensive. Should you have any suggestions or need assistance in the future, don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help and always eager to enhance our services based on valuable feedback like yours.
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