CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Beijing L.
Aug 25, 2023
The fact that the driver was so kind
The fact that the driver was so kind, compassionate about what she does and is a great asset to the industry
Response from CitizenShipperAug 27, 2023
We are delighted to hear about your positive experience with the driver. It's wonderful to know that you found her to be kind, compassionate, and a great asset to the industry. We take pride in connecting our customers with reliable and caring service providers, and it's always rewarding to hear about successful experiences like yours. Should you have any more transportation needs or inquiries in the future, please do not hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to assist you and ensure your experience is as smooth as possible.
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Ashley C.
Aug 25, 2023
Quick fast
Quick fast, and can't me update the entire trip. Very responsive. Absolutely would recommend and use them again n
Response from CitizenShipperAug 27, 2023
Thank you for sharing your positive experience with CitizenShipper! We are thrilled to hear that you found the service to be quick, responsive, and that you received updates throughout the entire trip. Your recommendation and willingness to use our service again are highly valued. Should you have any inquiries or need assistance in planning your next shipment, our dedicated Support Team at [email protected] is always here to help.
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Mindy G.
Aug 25, 2023
Nikki from Doggiecargo was amazing with…
Nikki from Doggiecargo was amazing with my dog. She kept me up to date and took extremely good care of her. I highly recommend Nikki
Response from CitizenShipperAug 27, 2023
We are so pleased to hear about your positive experience with Nikki from Doggiecargo. It's wonderful to know that she took extremely good care of your dog and kept you updated throughout the journey. Your recommendation of Nikki is highly valued, and we are glad that we could facilitate a connection with a service provider who met your expectations. Should you have any more transportation needs or inquiries in the future, please do not hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to assist you and ensure your experience is as smooth as possible.
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Steven L R.
Aug 25, 2023
Professional and reasonable…
Professional and reasonable pricing,along updates on a regular basis. Thankful to David and the whole entire team at DRH!! HIGHLY APPRECIATED AND WILL RECOMMEND TO FAMILY AMD FRIENDS!!!
Response from CitizenShipperAug 27, 2023
We are incredibly grateful for your kind words and recommendation! It's fantastic to hear that you found the pricing reasonable and appreciated the regular updates. We are also delighted to know that David and the entire team at DRH were able to provide you with a service that met your expectations. Your recommendation to family and friends is the highest compliment we can receive, and we are truly thankful for your support. Please remember that our dedicated Support Team at [email protected] is always here to assist you with any future inquiries or transportation needs
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Fredrick
Aug 24, 2023
Great connection site
Great connection site. Lots of contractors to choose from
Response from CitizenShipperAug 27, 2023
We are so pleased to hear that you would highly recommend our service! Your support means a lot to us, and we are delighted to know that we were able to meet your expectations. If you ever need any assistance or have any inquiries in the future, please remember that our dedicated Support Team at [email protected] is always here to help.
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Miller C.
Aug 24, 2023
I would highly recommend!
I would highly recommend!
Response from CitizenShipperAug 27, 2023
We are so pleased to hear that you would highly recommend our service! Your support means a lot to us, and we are delighted to know that we were able to meet your expectations. If you ever need any assistance or have any inquiries in the future, please remember that our dedicated Support Team at [email protected] is always here to help. Thank you once again for your kind words and for choosing CitizenShipper. We look forward to serving you again in the future.
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Jonathan R.
Aug 23, 2023
First time using this service and it…
First time using this service and it worked perfectly the person I booked was amazing helping get my puppy from Ohio to New York long trip but she kept her hydrated and fed her along her trip was an amazing experience she was quick and efficient
Response from CitizenShipperAug 27, 2023
We are thrilled to hear about your positive experience with CitizenShipper on your first time using our service! It's wonderful to know that the service provider you chose took excellent care of your puppy during the long journey from Ohio to New York, keeping her hydrated and fed throughout the trip. We take pride in facilitating connections between our customers and reliable service providers, and it's always rewarding to hear about successful and efficient experiences like yours. Should you have any more transportation needs in the future or any inquiries, please do not hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to assist you and ensure your experience is as smooth as possible.
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Jeff
Aug 23, 2023
This service was quick and easy to use
This service was quick and easy to use. once i put my request out there, I started to get bids. It was hard to choose the right one, but we felt that Smiley Brown worked the best for us.
Response from CitizenShipperAug 27, 2023
Thank you for taking the time to share your experience with CitizenShipper. We are delighted to hear that you found our service quick and easy to use, and that you were able to receive bids promptly after posting your request. We understand that choosing the right service provider from the bids can be a challenging decision, and we are glad to know that Smiley Brown worked well for you. Your satisfaction is our top priority, and we are always here to support you in any way we can. For any detailed inquiries or resolutions in the future, our dedicated Support Team at [email protected] is always available to assist you. They have the expertise to address any complex inquiries you may have and ensure a smooth experience.
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