CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Maria Murillo G.
Aug 29, 2023
Found what I needed
Found what I needed. Shipped my dogs on time
Response from CitizenShipperAug 29, 2023
We are delighted to hear that you found what you needed and that your dogs were shipped on time. It's always our goal to provide a seamless and timely service to our customers. Your positive feedback is much appreciated, and we are here to assist you anytime you need our services in the future. If you have any other questions, concerns, or feedback, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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Latasha M.
Aug 28, 2023
Easy fast service
Easy fast service. Reliable people and they screen the people
Response from CitizenShipperAug 29, 2023
We are thrilled to hear that you found our service to be easy, fast, and reliable. At CitizenShipper, we take great care in screening transporters to ensure our customers have a positive and trustworthy experience. Your feedback is incredibly valuable to us, and we are pleased to know that our efforts to provide a reliable and efficient service are appreciated by our customers. If you ever have any further questions, concerns, or feedback, please remember that our dedicated Support Team at [email protected] is always here to assist you with any detailed inquiries and resolutions. Thank you for choosing CitizenShipper, and we look forward to serving you again in the future
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Marsha R.
Aug 28, 2023
We had a great experience with our…
We had a great experience with our transporter, Semper Fi Transport. He kept us up to date on our dog en route from North Carolina to Colorado. He was very professional and helpful.
Response from CitizenShipperAug 29, 2023
We are delighted to hear that you had a great experience with Semper Fi Transport and that your dog was safely transported from North Carolina to Colorado. It's wonderful to know that the transporter kept you updated throughout the journey and was professional and helpful. At CitizenShipper, we strive to connect our customers with reliable and trustworthy transporters, and it's always rewarding to hear positive feedback like yours. We value your input and take all feedback into consideration as we continuously work to improve our platform and services. If you have any further questions, concerns, or feedback, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to help with any detailed inquiries and resolutions.
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Mark
Aug 28, 2023
Easy Process
Communication / execution / timely all great
Response from CitizenShipperAug 28, 2023
Thank you for sharing your positive feedback about the ease of our process and the timeliness of communication and execution. We are delighted to hear that you had a great experience with CitizenShipper! Your satisfaction is our top priority, and we are always here to assist with any inquiries or support you may need. If you have any further questions or suggestions, please do not hesitate to reach out to our dedicated Support Team at [email protected]. Thank you for choosing CitizenShipper, and we look forward to serving you again in the future!
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Jackie R.
Aug 27, 2023
great First time experience and won’t be my last
I didn’t know what to expect and this was my first home using a service like this. I was pleasantly surprised and impressed with the whole process. The communication with the companies was great. The ability to look at detailed profiles was super helpful. The fee is worth it, I would definitely recommend
Response from CitizenShipperAug 28, 2023
We are thrilled to hear that you had a great first-time experience with CitizenShipper! It's wonderful to know that you found the communication with the companies, detailed profiles, and the overall process to your satisfaction. We work hard to ensure a seamless experience for our users, and your positive feedback is incredibly valuable to us. We always strive to improve our services, and your recommendation means a lot to us. If you have any more detailed inquiries or suggestions for improvement, our dedicated Support Team at [email protected] is always here to help and provide resolutions. Thank you once again for choosing CitizenShipper and for taking the time to share your experience. We look forward to serving you again in the future!
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Roy R.
Aug 27, 2023
Very pleased with this service … would…
Very pleased with this service … would recommend
Response from CitizenShipperAug 27, 2023
Thank you for sharing your positive experience with CitizenShipper! We are thrilled to hear that you are very pleased with our service and would recommend us. Your satisfaction and recommendation are incredibly important to us, and we are glad to know that we were able to meet your expectations. Should you have any inquiries or need assistance in planning your next shipment, our dedicated Support Team at [email protected] is always here to help.
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Artem D.
Aug 27, 2023
You found best company for me
You found best company for me
Response from CitizenShipperAug 27, 2023
We are delighted to know that you found the best company for your needs through CitizenShipper! It is our top priority to connect our customers with reliable and trustworthy service providers, and we are thrilled that we were able to achieve that for you. If you ever have any more transportation needs or inquiries, please remember that our dedicated Support Team at [email protected] is always here to assist you. Thank you for choosing CitizenShipper, and we look forward to serving you again in the future.
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Jes M.
Aug 27, 2023
Stress-free Cat Transporters
Great transporters. I was VERY worried about my cat’s trip, and they been amazing to work with from beginning to end. They kept in communication the whole trip start from reservation. The drivers were very friendly and good with my cats. They also sent me a photo during the trip just to keep my updated. They even checked on me after they dropped my cats, like the day after. So that was nice they reached. They made the entire thing experience less stressful and calmed my anxiety. I recommend them.
Response from CitizenShipperAug 27, 2023
We are so pleased to hear about your positive and stress-free experience with the transporters. It's wonderful to know that they were amazing to work with from beginning to end, kept you updated throughout the entire journey, and were friendly and good with your cats. It's also great to hear that they checked on you after the delivery and helped calm your anxiety. Your recommendation is highly valued, and we are glad that we could facilitate a connection with a service provider who met your expectations. Should you have any more transportation needs or inquiries in the future, please do not hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to assist you and ensure your experience is as smooth as possible.
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