CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Kate
Sep 3, 2023
We are so happy to have chosen B&L!
We are so happy to have chosen B&L!! They were very professional and always kept us updated with pictures and detailed texts on Lyla! We always got an immediate response with our questions. They even sent a link to track them on gps! Highly recommend them! Would use them again!
Response from CitizenShipperSep 4, 2023
We're absolutely delighted to hear about your positive experience with CitizenShipper! Ensuring the safe and convenient transportation of precious family members like Bean is at the heart of what we do. It's wonderful to know that we could provide a solution during your relocation. Thank you for trusting us with Bean's journey, and we're grateful for your daughter's recommendation. We look forward to assisting you again in the future, should you need our services. If you have any further questions or feedback, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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Crissy
Sep 3, 2023
Stress Free Pet Transport
This service helped me find transportation options for my dog Bean. We were relocating and I had no idea how I was going to pack my things and my dog in my truck. My daughter recommended the service and it was a relief! I would definitely use CitizenShipper again.
Response from CitizenShipperSep 4, 2023
It's wonderful to hear that CitizenShipper was able to assist you during such a pivotal moment in your life. Relocating can indeed be a challenging process, and we're thrilled that we could provide a solution for Bean's transportation, allowing you to focus on other aspects of your move. Your trust in our service, especially based on your daughter's recommendation, means a lot to us. We're always here to help, and should you need our services in the future, please don't hesitate to reach out. For any further inquiries or feedback, our dedicated Support Team is available at [email protected].
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Steve M.
Sep 2, 2023
Easy site to work with and very active…
Easy site to work with and very active members. I had over 15 responses with 5 mins of posting. It was easy to book and I will defiantly use the site again if I need to send things.
Response from CitizenShipperSep 2, 2023
We are thrilled to hear that you found our site easy to work with and that you received an active response from our members. At CitizenShipper, we strive to provide a platform that is user-friendly and efficient for all our customers. Thank you for choosing CitizenShipper and for your intention to use our site again in the future. If you ever need our services or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!
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Nanell M.
Sep 2, 2023
Great company and reliable service
Had many choices of people who offer transport. All responded to my questions and gave reasonable offers of prices.
Response from CitizenShipperSep 2, 2023
We are delighted to hear that you found our service reliable and that you had many choices of transporters who responded to your questions and provided reasonable offers. Thank you for choosing CitizenShipper. If you ever need our services again or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!
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Neal
Sep 1, 2023
Very much liked the bid process.
Very much liked the bid process.
Response from CitizenShipperSep 2, 2023
We are glad to hear that you liked the bid process. At CitizenShipper, we aim to provide a platform that is user-friendly and efficient for all our customers. Thank you for choosing CitizenShipper. If you ever need our services again or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!
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jonna
Sep 1, 2023
newbie
i have never used this service. the people are kind and great to work with
Response from CitizenShipperSep 2, 2023
We are delighted to hear that you had a positive experience with the people you worked with through CitizenShipper. We strive to create a community of kind and professional service providers. Thank you for choosing CitizenShipper for your first time. If you ever need our services again or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!
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Barbara
Sep 1, 2023
Everything went seamless! I am so grateful
Everything went seamless. I am so grateful
Response from CitizenShipperSep 2, 2023
We are so glad to hear that everything went seamlessly and that you are grateful for the service provided. We are equally grateful for your trust in CitizenShipper. Thank you for choosing us. If you ever need our services again or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!
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Zachary A.
Sep 1, 2023
Your website is easy to use and…
Your website is easy to use and provided more of a service than I expected.
Response from CitizenShipperSep 2, 2023
We are delighted to hear that you found our website easy to use and that we were able to exceed your expectations. At CitizenShipper, we strive to provide the best possible service to all our customers. Thank you for choosing CitizenShipper. If you ever need our services again or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!
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