CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Mike
Sep 5, 2023
The service was really easy to use and…
The service was really easy to use and we had a great experience for our two dogs.
Response from CitizenShipperSep 5, 2023
Thank you for sharing your positive experience with CitizenShipper! We're thrilled to hear that our platform was easy to use and that your two dogs had a great journey. Your feedback is invaluable to us. Should you have any further questions or need assistance in the future, our Support Team at [email protected] is always here to help.
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customer
Sep 5, 2023
Good experience!
Pounce and Play went above my expectations. Labor day weekend and delivered ahead of original predicted timeline. Communications were outstanding and usually responded very quickly to any concerns. This was our first time using this platform and I will recommend to those interested. Thank you for getting our dog delivered to us safely.
Response from CitizenShipperSep 5, 2023
Thank you for sharing your positive experience with Pounce and Play through CitizenShipper! We're thrilled to hear that your expectations were exceeded and that your beloved dog was delivered safely. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our Support Team at [email protected].
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laurie
Sep 4, 2023
Anton was really good with my animals
Anton was really good with my animals. He sent me pictures along the way and got them to AZ really fast. I recommend Anton for your pet transfer.
Response from CitizenShipperSep 5, 2023
We're delighted to hear about your positive experience with Anton! It's always heartwarming to know that our service providers go the extra mile to ensure the well-being of your beloved animals. Thank you for your recommendation. Should you need any assistance in the future, our Support Team at [email protected] is always here to help.
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Sharon L.
Sep 4, 2023
It was wonderful all the way around!
It was wonderful all the way around!
Response from CitizenShipperSep 5, 2023
Thank you for sharing your positive experience with CitizenShipper! We're thrilled to hear that everything went wonderfully for you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our Support Team at [email protected].
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Chris Y.
Sep 4, 2023
Excellent service and would highly…
Excellent service and would highly recommend. Fair pricing and smooth transaction.
Response from CitizenShipperSep 5, 2023
Thank you for your kind words and recommendation! We're delighted to hear about your positive experience with CitizenShipper. Our goal is to ensure smooth transactions for all our users. Should you have any further questions or need assistance in the future, our Support Team at [email protected] is always here to help.
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Scott H.
Sep 4, 2023
scotts review
your driver was kind and considerate to my dogs needs.
Response from CitizenShipperSep 4, 2023
Thank you for taking the time to share your experience with us. We're delighted to hear that our driver was attentive and considerate towards your dog's needs. At CitizenShipper, we prioritize the well-being and comfort of all pets during their journey. Your feedback is invaluable, and it helps us ensure that we continue to provide top-notch service to our customers and their beloved pets. Should you require our services again in the future or have any further questions, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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Rebecca
Sep 4, 2023
Easy to use
Easy to use. Thank you.
Response from CitizenShipperSep 4, 2023
Thank you for your feedback! We're delighted to hear that you found CitizenShipper easy to use. Our goal is to provide a seamless experience for our users, and we're glad we could meet your expectations. Should you have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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Gary
Sep 3, 2023
Wonderful experience for my precious dog
Pawlicity Deanna did a great job transporting my precious German Shepherd! Lots of photos and great care!
Response from CitizenShipperSep 4, 2023
We're thrilled to hear about your wonderful experience with Pawlicity Deanna! At CitizenShipper, we take pride in connecting our customers with dedicated transporters who prioritize the well-being and care of your beloved pets. It's heartening to know that your German Shepherd received the attention and love they deserve during the journey. Thank you for choosing CitizenShipper and for sharing your positive feedback. Should you need our services again in the future, we're here to help. If you have any further questions or feedback, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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