Ashleigh C.
My puppy arrived safely from a…
My puppy arrived safely from a well-reviewed transporter and we had many offers to choose from which was nice.

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ashleigh C.
My puppy arrived safely from a well-reviewed transporter and we had many offers to choose from which was nice.
Brian Z.
Thought the price was a little high for what you do, but everything worked out good so I'm still ok with it.
Klf
I think the platform works well . Good technology. Commission Citizenshipper charges seems high for the service provided
Janais
The site itself was good; unfortunately I had a bad experience with my first contractor and lost a lot of money. Unfortunately, they couldn't help. If anything, I wish CitizenShipper would generate a report I could easily pull to use to report with my bank to report theft. Would've made my experience better.
ENI
They charge a percentage as a "booking fee" which is really just access to the drivers contact information. It's a good site to get a lot of offers on your pets travel (and the driver i used was great!!) but a pricey middle man.
Luz M.
Service fee is a bit excessive. Maybe better if a % of the trip was charged. Uship does a % instead of a flat fee. Also, offer coupons to have return customers book through you again. Other than that, it was great.
Samantha
Our driver was beyond amazing 5/5. The only thing that we didn’t like is we felt the service fee was a little much. Overall we would use again if needed
Response from CitizenShipperFeb 5, 2023
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Michael G.
It’s like an eBay for pet transport. I would have given 5 stars except, CitizenShipper doesn’t tell you about there fees till after you agree with a contract with somebody to transport their pet . They should be apparent,they should tell you how much there fee is before you contract with somebody.