CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Katie N.
Sep 16, 2023
Easy peasy, start to finish!
This was super easy! Putting up my post was quick and easy, and quotes started coming in right away. In one day I had plenty of drivers to choose from. I like that the driver's are background checked and verified! Fair pricing for the service, and coupon codes are simple to find. An excellent way to move things without going through an impersonal company.
Response from CitizenShipperSep 18, 2023
Thank you for your wonderful feedback! We're delighted to hear that you found our platform user-friendly and efficient. It's our priority to ensure a trustworthy and personalized experience for our users. Should you have any further inquiries or need assistance in the future, our Support Team at [email protected] is always here to assist. We appreciate your trust in CitizenShipper!
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Kellen
Sep 16, 2023
was great!!!
was great!!!! thank you
Response from CitizenShipperSep 18, 2023
Thank you for your positive feedback! We're thrilled to hear you had a great experience with CitizenShipper. If you ever have any questions or need assistance, our Support Team at [email protected] is here to help. We appreciate your trust in us!
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Diane
Sep 15, 2023
The company was great
The company was great, very friendly and accommodating. This app is easy to use, you get many offers within minutes. I highly recommend!
Response from CitizenShipperSep 18, 2023
Thank you for your kind words and recommendation! We're delighted to hear that you had a positive experience with CitizenShipper. Should you ever need assistance or have any questions, our Support Team at [email protected] is always here to guide you. We look forward to serving you again!
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Frankie’s M.
Sep 15, 2023
Highly recommend Momna T’s
I booked Trista couple weeks ago wanted a later date then I had to change to earlier date Trista was on the road so her daughter drove met for puppy pickup and started out it was time for potty break and gas and took pic Trista was informing me her daughter was 2 1/2 hours away I was getting nervous then the great meeting with Ashley and my baby Frankie I highly recommend Momma T’s I would give her 10 stars ⭐️ wonderful experience ty Trista n Ashley ❤️💙❤️
Response from CitizenShipperSep 18, 2023
Thank you for sharing your experience with Trista and Ashley from Momma T's. We're thrilled to hear that your journey with them was a wonderful one. At CitizenShipper, we take pride in connecting our valued customers with dedicated service providers. Should you have any further questions or need assistance in the future, our Support Team at [email protected] is always here to help. We appreciate your glowing recommendation!
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Teresa A.
Sep 15, 2023
Great service
Website was easy to use. Process was straight forward and no hidden fees. The person who did my transport was reliable and honest. I felt good about the process because of your background check and his reviews. I like the ability to leave and read reviews.
Response from CitizenShipperSep 15, 2023
Thank you for sharing your positive experience with CitizenShipper. We're delighted to hear that you found our platform easy to use and appreciated the transparency and reliability of our service providers. If you ever have any questions or need further assistance in the future, our dedicated Support Team is always here to help. Feel free to reach out to us at [email protected].
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Erica O.
Sep 14, 2023
Great app for transporting animals
Great way to find the right transportation for your animals. Easy and quick responses.
Response from CitizenShipperSep 15, 2023
Thank you for your kind words and for recognizing the value CitizenShipper brings in finding the right transportation for animals. We're pleased to hear that you had a smooth and efficient experience with our platform. Should you ever need further assistance or have any questions, our dedicated Support Team is always here to help. Don't hesitate to reach out to us at [email protected].
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cee S.
Sep 13, 2023
Fast quotes, successful delivery!
Fast quotes, user friendly interface, successful delivery!
Response from CitizenShipperSep 15, 2023
Thank you for sharing your positive experience with CitizenShipper! We're delighted to hear that you found our platform user-friendly and that your delivery was successful. Should you have any further questions or need assistance in the future, our dedicated Support Team is always here to ensure you have the best experience possible. Feel free to reach out to us at [email protected] anytime.
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Dan F.
Sep 13, 2023
Best dog transporter ever
LeAnn did an exceptional job a real pleasure to work with keep us informed and sent lots of pictures I would highly recommend her to anyone looking to transport their pet she is a true professional and very good at what she does. We were very nervous but after the first hour after our dog left we knew we had the right person for the job Great Job
Response from CitizenShipperSep 13, 2023
Thank you so much for taking the time to share your wonderful experience with LeAnn! We're thrilled to hear that she provided exceptional service and kept you well-informed throughout the process. It's always heartwarming to know that our transporters are going above and beyond to ensure the safety and comfort of your beloved pets. Your recommendation means a lot to us, and we're glad that LeAnn could provide peace of mind during the transportation. We'll certainly pass on your kind words to her. Should you have any future transportation needs or questions, our Support Team is always here to assist at [email protected].
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