CitizenShipperReviews of citizenshipper.com

My dog got parvo from another dog even with her shots. And I’m so hurt and upset and she was two days late getting her to me heart

2 drivers cancelled...on me... I'm waiting for you to give me back my deposit you took for the second driver that canceled!!! You gave me back the first one. Please check my account so you can verify what I'm saying .

Fraudelent service. We hired a driver to pick up a pussy. Took our deposit and disappeared. Do NOT use this company.

When you contact this company you will get offers from various transport companies. When you decline an offer some of these drives will offer a side deal that cuts out Citizen and their $120 our giving you a better price. I actually took one of these offers and lost $250. Apparently Citizen doesn't research their drivers.

This company is a scam as they get you to send your personal information. Just to block you from their website for no reason at all. Do not do it

Nothing but scammers taking peoples money and not doing the transport this is a very scammy app.

Can I leave a zero ??? I was excited when I heard about citizen shipper. I immediately made a profile and started making bids. This is when I began to notice that I was always being bought out by people who submitted bids that didn’t even cover gas/airfare for the trips I had bid on. This makes me wonder if a lot of the bid winners had flight benes bc the chosen bid pricing was always so cheap that someone would lose money had they had no incentive or support to pad the chosen bid pricing. Long story short, I noticed two charges on my account for $39.99 and then later , one for $29.99. I had no idea that I had been signed up for a subscription, let alone a subscription that costed $39.99, per month. This $39.99 subscription might be cool if I signed up for it, or if I ever won a bid but i am sorry, I won’t fly to Ohio to Drop a dog off and then return home for $200. So, after finding this out-I try to contact CS and there is not a phone number anywhere. Then I sent an email and was told I would not be refunded(I have a receipt btw). I explained my whole sitch to whomever answered my email and they didn’t seem to care. Now I’m down about $110 for something i didn’t even use and CS could care less. At this point im pissed and start to clown these guys bc they can’t afford to refund a customer for $100. What a joke. Btw there are other, better, legit companies like this one, that are prob way more honest. I was only charged $8 for a purple pet subscription and the owner helps you win bids. Beware, these guys are a joke and ripped me off for $100 something dollars ha. I’ve sent numerous emails and they just ignore me. Lame.

Used Running Wild Transport. Was told 4-6 day travel from Idah to Georgia. My two chihuahuas were in transport for 15 days. I was promised 2 updates with pictures daily. I received 3 total for 15 days travel. Delivery date constantly postponed as driver kept picking up more fares along the way. My dogs arrived underweight, matted and covered in dried urine, explosive bloody diarrhea, and no appetite. Their food tote was missing, their leashes and rabies tags are missing, their pre travel and vet records paperwork is missing. The vehicle had significant damage upon arrival and the driver, who informed me she had tested positive for covid that morning, told me that she had been in an accident on this trip. I was not informed of this, nor were my dogs evaluated for injuries. My male chihuahua cowers and has bruising around his right eye. He is extremely weak and underweight. He lost 20% of his body weight. When you only weigh 6.5 lbs, that be is a lot. She had an unrestrained large dog in the front seat. Citizen shipper has no available phone number, just email. I have not heard back regarding my dog’s declining health.