CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Gina B.
Oct 13, 2023
A great source for shipping needs
A great source for shipping needs. I felt comfortable talking to numerous shipping companies in one convenient site. I like that shippers bid for your business. My transaction went smoothly.
Response from CitizenShipperOct 13, 2023
We're delighted to hear about your smooth transaction and positive experience with our platform! Your comfort and satisfaction in navigating through the numerous shipping options are paramount to us. Should you require any assistance or have further inquiries in the future, our Support Team is readily available at [email protected]. Here’s to more successful shipments! 📦🌟
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Andrey De B.
Oct 12, 2023
Great no frills platform that simply works!
Great no frills platform that simply works. I have shipped using your services 4 times and had no regrets so far. I like the ability to interact with as many drivers as needed without engaging into a contract so that I can make an informed decision.
Response from CitizenShipperOct 13, 2023
Thank you for choosing CitizenShipper for your shipping needs and sharing your positive experiences! We're delighted to hear that our platform has served you well across your 4 shipments. Your feedback is invaluable and we're thrilled to be part of your shipping journey. Should you need any assistance in the future, our Support Team is here for you at [email protected]. Here's to many more successful shipments! 📦🎉
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Vanessa J.
Oct 12, 2023
One time fee is a lil too much. But overall helpful.
I think y’all were a great resource for first timers. But I feel like the fee that we pay on top of the actual fee of transport is a bit much.
Response from CitizenShipperOct 13, 2023
Thank you for sharing your thoughts and for recognizing us as a great resource for first-timers! We're glad to have been of help in your shipping journey. Your feedback regarding the fee is valuable and will be considered as we continuously work to enhance our platform. For any further assistance or inquiries, our Support Team is here for you at [email protected]. Wishing you many more smooth shipping experiences ahead! 📦✨
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Corie
Oct 11, 2023
I never knew this was a thing
I never knew this was a thing, saved me a 12 hour trip. Good price and great customer service!
Response from CitizenShipperOct 13, 2023
We're delighted to have been a time-saver for you and to provide a platform that connected you with great service! Your positive words are truly appreciated. Should you need assistance or have any inquiries in the future, our Support Team is here for you at [email protected]. Happy travels! 🚗✨
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Myrna J.
Oct 11, 2023
Many options with plenty of reviews!
It was great to have reviews to read of all the different options out there. The transaction was very easy and went smoothly. This is a great service.
Response from CitizenShipperOct 13, 2023
Thank you for highlighting the ease and smoothness of your experience with CitizenShipper! We're delighted that our platform and the reviews provided were helpful in your journey. Your positive feedback is truly appreciated and we're here to assist you anytime at [email protected]. Happy shipping! 🚚✨
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Lori S.
Oct 11, 2023
Fabulous experience
I signed up at CitizenShippers to get a quote to transport my dog. I received numerous quotes and found the perfect couple (A&M Royal Creations LLC) to transport her. I would highly recommend CitizenShippers and A&M. They were excellent communicators. The entire process was seamless.
Response from CitizenShipperOct 13, 2023
Thank you for sharing your fabulous experience with CitizenShipper and A&M Royal Creations LLC! We're delighted to hear about the seamless and communicative transport of your furry friend. Your kind recommendation is truly appreciated and inspires our community. Should you have any future inquiries or need assistance, our dedicated Support Team is here for you at [email protected]. Wishing you and your pup many happy travels ahead! 🐾✨
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Wendi
Oct 11, 2023
Wonderful app and service
Wonderful app and service . Yty
Response from CitizenShipperOct 13, 2023
Thank you so much for your kind words about our app and service! 🌟 We're thrilled to hear that you've had a wonderful experience with CitizenShipper. Your feedback is invaluable and helps us continually elevate our platform to serve you better. If there's a specific aspect that could be enhanced or if you have any intricate inquiries, our dedicated Support Team would love to delve deeper into your experience to ensure it's nothing short of excellent. Please feel free to reach out to them directly at [email protected]. We're here for you every step of the way! 🚚💨
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Andrea
Oct 10, 2023
Thank you
On behalf of Eric Harari I want to thank Rodrigo García for all the support I received during both transfers. Excellent assistance every time. We will keep ADL in mind for future needs. Simply thanks. Andrea.
Response from CitizenShipperOct 11, 2023
Thank you so much for sharing such kind words on behalf of Eric Harari! We're thrilled to hear about the excellent assistance you received from Rodrigo García during your transfers. Your gratitude and consideration for future collaborations with ADL are truly appreciated. It's heartwarming to know that our platform could facilitate such positive connections and experiences. Should you or Eric have any inquiries or need assistance in future shipments, our dedicated Support Team is always here to provide expert guidance. Feel free to connect with them at [email protected] anytime. Thank you for choosing CitizenShipper, and we look forward to being part of your next shipping journey!
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