CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Bonnie
Oct 25, 2023
Platform was easy to use
Platform was easy to use. Started getting bids right away, got well over a dozen bids and found the perfect match.
Response from CitizenShipperOct 25, 2023
We appreciate your feedback regarding your experience with CitizenShipper. We're delighted to hear that you found our platform easy to use, and that you received a multitude of bids, ultimately finding the perfect match. Your success in using our platform is important to us, and we're glad we could assist you in finding the right service provider. If you ever have more questions or need assistance with any future shipments, please feel free to connect with our dedicated Support Team at [email protected]. They are here to provide personalized guidance and support for any inquiries or specific needs you may have. Thank you for choosing CitizenShipper, and we look forward to serving you again in the future. Best regards,
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Christina F.
Oct 24, 2023
Awesome experience
Awesome experience
Response from CitizenShipperOct 25, 2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an awesome experience with CitizenShipper. Your positive experience is our top priority, and we're grateful for your trust in our platform. If you ever have any questions or need assistance in the future, our dedicated Support Team is here to help. Please don't hesitate to reach out to them at [email protected] for any inquiries or specific needs you may have. Once again, thank you for choosing CitizenShipper, and we look forward to serving you again when the opportunity arises. Warm regards,
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Deborah M.
Oct 24, 2023
Wonderful experience using this…
Wonderful experience using this company. Would definitely recommend. Everything went well with the driver and my dog was delivered safely on Oct 11, 2023. Deborah McGuffin
Response from CitizenShipperOct 25, 2023
Thank you for taking the time to share your wonderful experience with CitizenShipper. We truly value your feedback and are delighted to hear that everything went smoothly with your recent shipment, resulting in your dog being safely delivered on October 11, 2023. Your recommendation means a lot to us, and we're thrilled to have been a part of ensuring your pet's safe journey. If you ever have more questions or need assistance in the future, our dedicated Support Team is here to help. Feel free to reach out to them at [email protected] for any inquiries or specific needs you may have. Thank you for choosing CitizenShipper, and we hope to serve you again when the need arises. Warm regards,
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Carol J.
Oct 24, 2023
Puppy's Ride Home
Needed an immediate solution for.transportimg a new puppy to her owner. Found CitizenShipper on line. Signing up was easy. Within minutes we had 15 bids for service. Found the one we wanted immediately. The driver was perfect for our needs. The process went quickly and the website was easy to navigate. If we have a future need we will surely use citizen shipper again.
Response from CitizenShipperOct 25, 2023
Thank you for sharing your experience with CitizenShipper. We are delighted to hear that you had a positive experience using our platform for transporting your new puppy. It's fantastic to know that our sign-up process was easy and that you received a swift response with 15 bids for service. We're thrilled that you quickly found the perfect driver to meet your needs, and that the entire process was seamless and efficient. Should you ever require our services again in the future, please do not hesitate to reach out. Our dedicated Support Team is available at [email protected], ready to assist you with any inquiries or specific needs you may have. Thank you for choosing CitizenShipper, and we look forward to serving you again. Best regards,
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Victoria
Oct 23, 2023
I posted a featured ad
I posted a featured ad, which was easy and inexpensive to do. I received many quotes and talked to many companies before deciding on K9 Rides. They were professional and delivered 2 cats safely and on time. Thank you CitizenShipper for the platform to reach so many options! Would use again.
Response from CitizenShipperOct 25, 2023
We greatly appreciate your feedback on your experience with CitizenShipper. It's wonderful to hear that posting a featured ad was easy and cost-effective for you. We're delighted that you received numerous quotes and ultimately chose K9 Rides, who delivered your two cats safely and punctually. Your positive experience highlights the versatility of our platform. If you ever have further questions or need assistance with future shipments, please feel free to connect with our Support Team at [email protected]. They're here to provide personalized assistance for any inquiries you may have. Thank you for choosing CitizenShipper, and we look forward to serving you again in the future.
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JBG
Oct 22, 2023
A very straightforward
A very straightforward, simple process. I received lots of bids. I am very pleased with the service.
Response from CitizenShipperOct 25, 2023
Thank you for taking the time to share your experience with CitizenShipper. Your feedback is truly appreciated, and we're thrilled to hear that you found our process straightforward and received numerous bids. At CitizenShipper, we strive to provide a seamless platform for both shippers and drivers. We're pleased to hear that you had a positive experience with our service. We value your trust in us. If you ever have more complex inquiries or need assistance with any aspect of your shipment, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They are here to help and can provide detailed guidance and resolutions tailored to your specific needs. Thank you again for choosing CitizenShipper, and we look forward to assisting you with any future shipments you may have. Warm regards,
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suzanne n R.
Oct 22, 2023
your service is very helpful and I…
your service is very helpful and I found wonderful man Tunc Yucel to bring me my new baby.
Response from CitizenShipperOct 25, 2023
Thank you for sharing your positive experience with CitizenShipper and Tunc Yucel! We're delighted to hear that our platform connected you to such a wonderful service provider. Should you have any further feedback or inquiries, please feel free to connect with our Support Team at [email protected]. Warm regards,
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James L.
Oct 22, 2023
Excellent driver
Excellent driver. Kind and thoughtful to the pup.
Response from CitizenShipperOct 25, 2023
It's wonderful to hear about your positive experience with the driver! We're always thrilled to learn about members of our CitizenShipper community showing such care and dedication. If you have any additional feedback or questions, feel free to reach out to our dedicated Support Team at [email protected]. Best wishes,
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