CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Courtney
Nov 13, 2023
This entire experience was smoother…
This entire experience was smoother than ever expected and my kitties are safe and happy!!
Response from CitizenShipperNov 14, 2023
We're delighted to hear that your experience with CitizenShipper was overall great! It's always our goal to provide a positive and seamless service. If you ever have any questions or need further assistance, feel free to reach out to us at [email protected]. We're here to help and ensure your future experiences are just as satisfying. Thank you for choosing CitizenShipper. Best regards, The CitizenShipper Team
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Sharon F.
Nov 13, 2023
Quick and easy they where great with my…
Quick and easy they where great with my dog
Response from CitizenShipperNov 14, 2023
We're delighted to hear that your experience with CitizenShipper was overall great! It's always our goal to provide a positive and seamless service. If you ever have any questions or need further assistance, feel free to reach out to us at [email protected]. We're here to help and ensure your future experiences are just as satisfying. Thank you for choosing CitizenShipper. Best regards, The CitizenShipper Team
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Ricky S.
Nov 13, 2023
Our experience was overall great!!
Our experience was overall great!!
Response from CitizenShipperNov 14, 2023
We're delighted to hear that your experience with CitizenShipper was overall great! It's always our goal to provide a positive and seamless service. If you ever have any questions or need further assistance, feel free to reach out to us at [email protected]. We're here to help and ensure your future experiences are just as satisfying. Thank you for choosing CitizenShipper. Best regards, The CitizenShipper Team
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Tom
Nov 11, 2023
Easy and efficient to use.
Easy and efficient to use application. Most importantly, the company doing the transport was exceptional. On time, competitive pricing, helped load everything and arrived at destination on time as well while sending updates along the way. Very highly recommended.
Response from CitizenShipperNov 14, 2023
Thank you for your kind words and for recommending CitizenShipper. We're thrilled to hear that you found our application easy and efficient to use, and that the transport company we connected you with met your expectations with their timely updates, competitive pricing, and overall exceptional service. We're dedicated to providing a seamless experience for our customers and are glad to have achieved that for you. If you ever need further assistance or wish to share additional feedback, please reach out to us at [email protected]. We're always here to ensure your satisfaction. Warm regards, The CitizenShipper Team
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Tamika Nicole P.
Nov 11, 2023
Everything was great
Everything was great. I was sad to send my dog to my sister but they did an excellent job getting her there and provided pictures of their trip
Response from CitizenShipperNov 14, 2023
We're touched to hear about your experience with CitizenShipper, especially during such a sensitive time of sending your dog to your sister. It's heartening to know that our team did an excellent job and kept you connected with pictures throughout their journey. Your feedback is immensely valued, and we're glad we could provide a service that met your needs with care and empathy. Should you need any further support or wish to share more, please feel free to reach out to us at [email protected]. We're always here to help. Warm regards, The CitizenShipper Team
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Teresa C.
Nov 11, 2023
Transporter Mark did a fantastic job of…
Transporter Mark did a fantastic job of keeping me informed, travelling in a fast but safe manner, and accommodating me with a late evening pickup.
Response from CitizenShipperNov 14, 2023
Thank you for taking the time to share your experience. We're delighted to hear that Mark provided excellent service, keeping you well-informed and accommodating your schedule with a late evening pickup. It's wonderful to know that our transporters are upholding the high standards we strive for at CitizenShipper. We appreciate your feedback and are here for any further assistance you may need. Feel free to reach out to us at [email protected] for any future inquiries or support. Warm regards, The CitizenShipper Team
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Steve T.
Nov 11, 2023
Citizen Shipper for the win
Citizen Shipper for the win! Did everything I asked and everything they said they would on time with great communication throughout! Thank you!
Response from CitizenShipperNov 14, 2023
We're thrilled to hear about your excellent experience with CitizenShipper! Thank you for acknowledging our timely service and great communication. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need assistance or have further feedback, please feel free to contact us at [email protected]. We're always here to help and ensure your future experiences are just as positive. Best regards, The CitizenShipper Team
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Michael C.
Nov 10, 2023
Your Great Company
Your great company had so many drivers bid on my request which made it very easy for me to chose just the right one. The driver I chose was perfect for my needs and did a wonderful job in getting my pet to me.
Response from CitizenShipperNov 14, 2023
Thank you for sharing your positive experience with CitizenShipper! We're delighted to hear that you had a wide selection of drivers to choose from and that the driver you selected met your expectations perfectly in transporting your pet. Your satisfaction and trust in our service mean a lot to us. Should you require any further assistance or have additional feedback, please don't hesitate to reach out at [email protected]. We're always here to ensure your experience remains exceptional. Best regards, The CitizenShipper Team
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