CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Margaret M.
Nov 15, 2023
A Pawsitive Journey
I booked transport of my recently deceased father's cat from Miami to Baltimore with a Pawsitive Journey. I can't recommend her services enough, she was kind, communicative, efficient and just above & beyond my wildest dreams. I recommend a Pawsitive Journey 110%
Response from CitizenShipperNov 16, 2023
Thank you for sharing your experience with A Pawsitive Journey through CitizenShipper. We're heartened to hear that they provided exceptional care and service for your father's cat's journey from Miami to Baltimore. It's feedback like yours that inspires us and our transporters to go above and beyond. Should you need any assistance or wish to share more about your experience, please don't hesitate to contact us at [email protected]. We're here to help! Warm regards, The CitizenShipper Team
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John
Nov 15, 2023
Rachel is amazing!
Rachel is amazing!
Response from CitizenShipperNov 16, 2023
Thank you so much for your kind words about Rachel! It's fantastic to hear that you had an amazing experience with her through CitizenShipper. We're proud to connect our customers with outstanding service providers like her. If you have any further feedback or need assistance in the future, feel free to reach out to us at [email protected]. We're always here to help! Best regards, The CitizenShipper Team
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Daniel W.
Nov 14, 2023
They made it easy to find many…
They made it easy to find many different businesses and people who could help me get my dog home. Very thankful for it connecting me to the people who could help.
Response from CitizenShipperNov 16, 2023
Thank you for sharing your experience with CitizenShipper! We're thrilled to hear that our platform helped you find the right assistance to bring your dog home safely. It's always our aim to connect people with dependable and caring transporters. If you have any specific queries or need further support, our dedicated team is just an email away at [email protected]. They're equipped to offer personalized assistance for any detailed inquiries you might have. We appreciate your feedback and look forward to serving you again! Best regards, The CitizenShipper Team
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Melissa Woodson R.
Nov 14, 2023
Very happy customer!
I am very satisfied with the company I hired to transport my cats, M&A Pets Transportation. My driver Anton was very friendly and did an awesome job getting my cats from Michigan to Alabama! I would highly recommend Citizen Shipper and specifically M&A Pets Transportation!
Response from CitizenShipperNov 14, 2023
We're delighted to hear that your experience with CitizenShipper was overall great! It's always our goal to provide a positive and seamless service. If you ever have any questions or need further assistance, feel free to reach out to us at [email protected]. We're here to help and ensure your future experiences are just as satisfying. Thank you for choosing CitizenShipper. Best regards, The CitizenShipper Team
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Edward
Nov 14, 2023
Really easy website to negotiate.
Really easy website to negotiate.
Response from CitizenShipperNov 14, 2023
We're delighted to hear that your experience with CitizenShipper was overall great! It's always our goal to provide a positive and seamless service. If you ever have any questions or need further assistance, feel free to reach out to us at [email protected]. We're here to help and ensure your future experiences are just as satisfying. Thank you for choosing CitizenShipper. Best regards, The CitizenShipper Team
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Kenny
Nov 13, 2023
Company did well and Tina the shipper was amazing. was amazing. …
Company did well and Tina the shipper was amazing. Tina Transports was the most amazing experience shipping one of my animals. Tina did just amazing jobs. The updates, photos, notes and the care was amazing. If you need an animal shipped, please ask for Tina. I can't imagine anyone better or even close. Thank you Tina!!!
Response from CitizenShipperNov 14, 2023
We're delighted to hear about your exceptional experience with Tina and the care she provided for your animal during transport. It's wonderful to know that Tina's updates, photos, and notes added to the quality of service, making it a memorable experience for you. Thank you for your kind words and for recommending Tina's services. At CitizenShipper, we're proud to connect customers with dedicated transporters like Tina who go above and beyond. If you ever have any more stories to share or need assistance in the future, please don't hesitate to contact us at [email protected]. We're always here to help and ensure your experience is just as positive. Best regards, The CitizenShipper Team
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Mary
Nov 13, 2023
CitzenShipper offers a great selection…
CitzenShipper offers a great selection of transporters, which helped me find a great person for the job of bringing my pup home!
Response from CitizenShipperNov 14, 2023
We're thrilled to hear that CitizenShipper helped you find a great transporter for bringing your pup home. Our aim is always to provide a wide selection of reliable transporters to meet our customers' specific needs. Thank you for choosing us and sharing your positive experience. Should you need any further assistance or have more feedback, please feel free to contact us at [email protected]. We're here to help ensure every part of your experience is as satisfying as this one. Best regards, The CitizenShipper Team
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Rick S.
Nov 13, 2023
The driver I picked was fantastic
The driver I picked was fantastic. He was so good to my dog. He texted me and sent pictures all along his route from Texas to Kansas City. I couldn’t have been happier. I’m so glad I picked him if you got more people like him you’re a lucky company, but I think those kind of people are hard to come by, I would give him 10 stars on a five star rating. Thank you very much for your service Rick Swanson.
Response from CitizenShipperNov 14, 2023
Thank you for sharing such a glowing review! We're overjoyed to hear about your fantastic experience with the driver and how well he cared for your dog during the journey from Texas to Kansas City. It's heartwarming to know that the regular updates and pictures added to your peace of mind. We truly appreciate your kind words and recognition of the driver's exceptional service. At CitizenShipper, we're proud to connect customers with dedicated individuals like him. If you ever need our services again or wish to share more feedback, please don't hesitate to reach out at [email protected]. We're always here to ensure you have another 10-star experience! Warm regards, The CitizenShipper Team
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