CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Heather S.
Nov 28, 2023
Transport of a puppy
Easy process let me find the person perfect to transport my puppy to where they needed to go
Response from CitizenShipperDec 6, 2023
Thank you for sharing your experience! We're delighted to hear that our process made it easy for you to find the perfect person to transport your puppy. Your feedback is important, and if you ever have more specific questions or need assistance, our dedicated Support Team is here to provide expert guidance. Feel free to reach out to them at [email protected]. We're here to help ensure your pet's journey goes smoothly.
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Yemane A.
Nov 27, 2023
Good communication
Good communication and friendly staff
Response from CitizenShipperDec 6, 2023
Thank you for your feedback! We're pleased to hear that you experienced good communication and found our staff friendly. If you ever have more detailed inquiries or need assistance, our dedicated Support Team is here to provide you with expert guidance. Don't hesitate to reach out to them at [email protected]. Your satisfaction is important to us, and we're here to help with any questions you may have.
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Kim
Nov 27, 2023
Quotes were extremely quick
Quotes were extremely quick
Response from CitizenShipperDec 6, 2023
We appreciate your feedback! It's great to hear that you found our quotes to be extremely quick. If you ever have more specific questions or need assistance with any aspect of our services, our dedicated Support Team is here to provide you with expert guidance. Feel free to reach out to them at [email protected]. Thank you for choosing us for your transportation needs!
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Jeff A.
Nov 27, 2023
Many more options for transportation…
Many more options for transportation than I imagined are associated with this company. Many shipping companies seemed to have great reviews. Professional company overall.
Response from CitizenShipperDec 6, 2023
We appreciate your feedback! It's great to hear that you discovered many transportation options through our platform and found several reputable shipping companies with great reviews. We value your input, and if you ever have specific questions or need assistance with any aspect of our services, our dedicated Support Team is here to help. Feel free to reach out to them at [email protected]. Thank you for choosing us as your transportation solution!
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Ryan
Nov 27, 2023
This company got us in touch with our…
This company got us in touch with our driver who delivered our fur babies from ohio to florida. Driver was wonderful, company is easy to work with
Response from CitizenShipperDec 6, 2023
Thank you for sharing your positive experience with us! We're delighted to hear that your driver provided wonderful service for your fur babies, and that you found our company easy to work with. Your feedback is valuable, and we're here to assist you with any further inquiries or concerns. If you ever need more information or have specific questions, our dedicated Support Team is ready to help. Feel free to reach out to them at [email protected]. We appreciate your trust in us!
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Suzanne G.
Nov 26, 2023
Excellent provider
Excellent provider! Cherie was awesome with my new puppy. I would recommend her without reservation. She kept me abreast during the entire trip. She sent pictures and ensured me throughout their journey. Love this company and thank you Cherie!!
Response from CitizenShipperDec 6, 2023
Thank you for sharing your positive experience with us! We're thrilled to hear that Cherie provided excellent service for your new puppy. Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, please feel free to reach out to our dedicated Support Team at [email protected]. They're here to ensure your pet's journey is smooth and enjoyable. Thanks again for choosing us!
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Renae
Nov 24, 2023
Good experience
Using citizen shipper worked out for us and was a great experience. A little expensive for the connection fee.
Response from CitizenShipperDec 6, 2023
Thank you for your feedback! We're glad to hear that your experience with CitizenShipper worked out well. We appreciate your input on the connection fee, and we'll take it into consideration. For any further questions or concerns, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to assist you with any inquiries and ensure you have the best possible experience.
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stephen
Nov 24, 2023
At first I was cautious
At first I was cautious about using this type of program. However, the site performed as advertised and I ended up with a extremely good experience. The couple I chose to transport our dog did a wonderful job and were caring and diligent.
Response from CitizenShipperNov 26, 2023
We're thrilled to know that CitizenShipper exceeded your initial expectations and provided you with an extremely good experience. Hearing that the couple you chose for your dog's transport was caring and diligent is wonderful feedback for us. Your satisfaction is paramount, and we appreciate you sharing your positive experience. Should you have any further needs or questions, our dedicated Support Team at [email protected] is always here to assist. Thank you for choosing CitizenShipper, and we look forward to serving you again in the future. Best regards,
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