CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

HK
Dec 8, 2023
Easy to use
Easy to use. I had 6-7 bids within minutes. My drivers were great
Response from CitizenShipperDec 19, 2023
Thank you for sharing your experience! We're thrilled to hear that you found our platform easy to use and that you had a great experience with your drivers. 😊 If you ever have more detailed questions or need assistance, feel free to reach out to our dedicated Support Team at [email protected]. They're here to help with any inquiries and ensure you have a smooth experience. Safe travels! 🚚✨
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Amanda C.
Dec 7, 2023
Never Eat Soggy Waffles transport is…
Never Eat Soggy Waffles transport is the best! Brought my pet ducks halfway across the country. Would highly recommend Citizen Shipper for provided amazing drivers for our babies.
Response from CitizenShipperDec 7, 2023
We're thrilled to hear that your pet ducks had a great journey with 'Never Eat Soggy Waffles' transport! It's wonderful to know that our drivers provided such excellent care. At CitizenShipper, we love hearing about successful journeys. If you ever need assistance in the future or have any questions, our Support Team at [email protected] is always ready to help. Best regards,
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KeriY
Dec 6, 2023
I have never needed such a service
I have never needed such a service, so when I went to Google I was sure hoping for something good. The service was great my driver was top notch! I was so thankful everything came into order quickly!
Response from CitizenShipperDec 7, 2023
It's wonderful to hear that your first experience with our service was a positive one, and that you were pleased with the driver and the efficiency of the process. We're committed to making shipping experiences smooth and reliable. If you ever need further assistance or have any questions, feel free to reach out to our Support Team at [email protected]. We're always here to help! Best regards,
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shreesh
Dec 6, 2023
This portal has several good choices on the transporters
This portal has several good choices on the transporters. Easy to use.
Response from CitizenShipperDec 7, 2023
Thank you for your kind words about our platform and the variety of transporters we offer. We're glad to hear you found our portal easy to use. If you have any further questions or need assistance, please don't hesitate to reach out to our Support Team at [email protected]. We're here to help ensure your experience with us continues to be positive and seamless. Best regards,
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Jessica H.
Dec 5, 2023
I could not be more impressed with the communication, compassion, safety and love of my pup! So impressed!!
I could not be more impressed with Jonathan. He kept constant communication, was safe and a complete professional transporting my almost 12wk Weimaraner pup. I couldn't have asked for a better experience, nor could my pup! She arrived early, well cared for and SAFE! A million thanks to Jonathan with All Pet Express, should I ever require pup transport in the future, I'd not trust any other than him! Wish I could give 100 stars!
Response from CitizenShipperDec 6, 2023
Thank you for sharing your fantastic experience with Jonathan and All Pet Express! We're thrilled to hear that he provided constant communication and ensured the safe transportation of your Weimaraner pup. Your trust in him and your appreciation mean a lot to us. If you ever have more specific questions or need assistance in the future, our dedicated Support Team is here to provide expert guidance. Feel free to reach out to them at [email protected]. We're here to ensure your future pet transport experiences are just as exceptional.
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Walter R.
Dec 5, 2023
Best shipping company
They where very expedient and professional and responsible. They are dedicated to their profession and took great care of my transportation needs. Will continue to use their services for all my future needs.
Response from CitizenShipperDec 6, 2023
Thank you for sharing your positive experience with us! We're pleased to hear that our team was expedient, professional, and responsible in meeting your transportation needs. Your satisfaction and trust mean a lot to us. If you ever have more specific questions or need assistance in the future, our dedicated Support Team is here to provide expert guidance. Feel free to reach out to them at [email protected]. We're here to ensure your future transportation experiences continue to be reliable and stress-free.
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Mary A.
Dec 4, 2023
Amanda is the best
Amanda made this pet transport so easy and stress free. Quick and easy to deal with. She was in constant contact with us. She took great care of my precious puppy I highly recommend Amanda
Response from CitizenShipperDec 6, 2023
Thank you for sharing your positive experience with Amanda! We're thrilled to hear that she made your pet transport easy, stress-free, and maintained constant communication. Your recommendation means a lot to us. If you ever have more specific questions or need assistance in the future, our dedicated Support Team is here to provide expert guidance. Feel free to reach out to them at [email protected]. We're here to ensure your pet transport experiences continue to be smooth and enjoyable.
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Katherine
Dec 4, 2023
Our team of shippers was amazing
Our team of shippers was amazing! Huge thanks to Juli/Justin for transporting our 6 month old puppy safely and happily from CO to OR. We will use them again!
Response from CitizenShipperDec 6, 2023
Thank you for sharing your positive experience with us! We're thrilled to hear that our team of shippers, especially Juli/Justin, safely transported your 6-month-old puppy from CO to OR. Your trust in us means a lot, and if you ever have more specific questions or need assistance in the future, our dedicated Support Team is here to provide expert guidance. Feel free to reach out to them at [email protected]. We're here to ensure your pet transport experiences continue to be safe and enjoyable.
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