CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Stuart B.
Dec 10, 2023
Excellent communication throughout the…
Excellent communication throughout the whole process.
Response from CitizenShipperDec 19, 2023
Thank you for your positive feedback! 😊 We're pleased to hear that you had excellent communication throughout the entire process. If you ever have more inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to assist with any questions and ensure your continued satisfaction. Safe travels! 🚚✨
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Lauren
Dec 9, 2023
We found a great transport and had a…
We found a great transport and had a good experience.
Response from CitizenShipperDec 19, 2023
Thank you for sharing your positive experience! 😊 We're delighted to hear that you found a great transport and had a good overall experience. If you ever have more inquiries or need assistance in the future, please feel free to connect with our dedicated Support Team at [email protected]. They're here to assist with any questions and ensure your continued satisfaction. Safe travels! 🚚✨
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Chris P.
Dec 9, 2023
Easy to work with and the drivers are…
Easy to work with and the drivers are good at what they do
Response from CitizenShipperDec 19, 2023
Thank you for your positive feedback! 😊 We're pleased to hear that you find our service easy to work with, and you've had a good experience with our drivers. If you ever have more detailed inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. Safe travels! 🚚✨
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Danny
Dec 9, 2023
Very easy going and the transport was…
Very easy going and the transport was very good and me and grandma love her service were 100 percent satisfied with y'all and are transport thank yall
Response from CitizenShipperDec 19, 2023
Thank you for your positive feedback! 😊 We're thrilled to hear that you and your grandma had a great experience with our service. If you ever have more inquiries or need assistance in the future, please feel free to connect with our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your satisfaction. Safe travels! 🚚✨
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Michael E.
Dec 9, 2023
On time-on station
On time-on station. Extremely pleasant driver. Kept me informed from PA to AZ. Animal (dog) arrived in great condition. Very pleasant and mannerly young lady.
Response from CitizenShipperDec 19, 2023
Thank you for sharing your positive experience! 😊 We're delighted to hear that your pet arrived safely, and you had a pleasant journey with our driver. If you ever have more inquiries or need assistance, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to help ensure every pet's smooth transport. Safe travels for your furry friend! 🐾🚚✨
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Roberta F.
Dec 8, 2023
Great service for puppy delivery!
Quick response to my request and Deb was a great caretaker and driver for my 6 pound bundle-of-joy-boy (who is vigorously chewing up papers as I type). She kept in frequent touch with me throughout the job from the initial "meeting" on the internet through the final arrival. My experience with CitizenShipper was great and I recommend the service to anyone else waiting for a puppy!
Response from CitizenShipperDec 19, 2023
We're delighted to hear about your wonderful experience with Deb and using CitizenShipper for your puppy's transportation! 🐶✨ Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, please feel free to connect with our dedicated Support Team at [email protected]. They're here to assist you with any inquiries and ensure your pet's well-being during transport. Safe travels for your puppy! 🚚🐾
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Josh
Dec 8, 2023
I love using citizenshipper for anytime…
I love using citizenshipper for anytime I need one of my doggos couriered. John M. was the courier we chose to trust with our little Gunner boy & he was phenomenal. Very good with checking in throughout the whole trip, when he arrived the kennel was exceptionally clean and you could tell he takes pride in what he does. We never felt any feelings of stress or worry about the whole process. When they arrived to me for the drop off Gunner was extremely happy, he wasn't stressed or anxious one bit. I could definitely tell he was very well cared for while he was with John & this means alot to us as far a person's integrity goes. I would highly recommend using citizenshipper & John M. for any of your transportation needs. Thank you both so much for making this an amazing stress free experience.
Response from CitizenShipperDec 19, 2023
Thank you for your kind words! We're delighted to hear about your positive experience with Citizenshipper and John M. It's heartwarming to know Gunner had a stress-free journey and was well cared for. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help ensure every pet's safe and happy transport. 🐾🚚✨
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Tara C.
Dec 8, 2023
This is a great service
This is a great service. I put in a request and had tons of helpful offers within minutes!
Response from CitizenShipperDec 19, 2023
We're thrilled to hear that you had a great experience using our service! 😊 If you ever need more assistance or have detailed inquiries, our dedicated Support Team is here to help at [email protected]. Your feedback is valuable, and we're always here to assist you further. Safe shipping! 🚚✨
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