CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Vicki F.
Dec 12, 2023
When I needed someone to transport 3…
When I needed someone to transport 3 dogs 900 miles...I went to Citizenshipper and received 14 bids within a minute..I was very happy about that.
Response from CitizenShipperDec 19, 2023
hank you for sharing your experience! 😊 We're thrilled to hear that you received 14 bids within a minute and that we could assist you in finding the right transporter for your 900-mile journey with your dogs. If you ever have more inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. Safe travels for you and your dogs! 🐾🚚✨
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Dan
Dec 11, 2023
Your quick response
Your quick response and the ability to review and choose who I wanted to transport my dogs.
Response from CitizenShipperDec 19, 2023
Thank you for your positive feedback! 😊 We're delighted to hear that you appreciated our quick response and the ability to choose the right transporter for your dogs. If you ever have more inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to assist with any questions and ensure your continued satisfaction. We're here to help with all your pet transport needs! 🐾🚚✨
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Jason M.
Dec 11, 2023
Puppy Transport
We decided to use CitizenShipper to get our new puppy from Illinois to Arizona. We were nervous and skeptical of this as you never know what you are going to get. The entire process worked out great and the reviews and descriptions of the people they use really helped put our minds at ease. Would definitely use this service again in the future.
Response from CitizenShipperDec 19, 2023
Thank you for sharing your experience! 😊 We're delighted to hear that your journey with CitizenShipper went smoothly and that the reviews and descriptions helped ease your concerns. If you ever have more inquiries or need assistance in the future, please feel free to connect with our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. Safe travels for your new puppy! 🐶🚚✨
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customer
Dec 11, 2023
Great vetting and reviews
Great vetting and reviews. Gave me confidence in my choice.
Response from CitizenShipperDec 19, 2023
Thank you for your positive feedback! 😊 We're glad to hear that our vetting process and reviews gave you confidence in your choice. If you ever have more detailed inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. We appreciate your trust in us! 🚚🌟
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Kelly
Dec 11, 2023
My choice for pet transport!
Citizen Shipper is a legit transport company! I am a breeder & have never used a transport company before. My puppies are super important to me. I was able to read & ask questions before booking. Once I found a company that both me & my client were comfortable using...we booked it. The transport companies for puppy transport were USDA Certified, Idenity Verified, & had appropiate insurances....EVEN HAD 24/7 VET ACCESS! They knew "paws off the ground" rule...which was the "greenlight" for me. They were sanitized, clean, & my puppy had an appropriate sized crate to move around in. Posting my listing was easy & did not cost me a penny...there is a booking fee but not to post nor get bid quotes. Very happy I used Citizen Shipper! I found a transport company I will use agian & agian.
Response from CitizenShipperDec 19, 2023
Thank you for your positive feedback! 😊 We're thrilled to hear that you had a great experience using CitizenShipper for your puppies' transport needs. It's wonderful that you found a trustworthy and reliable transport company through our platform. If you ever have more inquiries or need assistance in the future, please feel free to connect with our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. We appreciate your trust in us for your puppy transport needs! 🐾🚚✨
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Valerie H.
Dec 11, 2023
I received many responses almost…
I received many responses almost immediately! I was able to choose the best fit for me in minutes! I chose Breezie and she was perfect!
Response from CitizenShipperDec 19, 2023
Thank you for sharing your positive experience! 😊 We're delighted to hear that you received many responses quickly and found the perfect fit with Breezie. If you ever have more inquiries or need assistance in the future, please don't hesitate to connect with our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. Safe travels with Breezie! 🚚✨
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Roger G.
Dec 11, 2023
referrals made in minutes
referrals made in minutes. very pleased with service provided. problem solved in less than an hour. impressed with professionalism of transport services. excellent from start to finish
Response from CitizenShipperDec 19, 2023
We're thrilled to hear about your positive experience! 😊 It's wonderful that you received quick referrals and were pleased with the service. If you ever have more detailed inquiries or need assistance in the future, please feel free to connect with our dedicated Support Team at [email protected]. They're here to help with any questions and ensure your continued satisfaction. Thank you for choosing CitizenShipper! 🚚✨
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Melanie C.
Dec 10, 2023
Patricia who yransported my car and pet…
Patricia who yransported my car and pet from Texas to South l Carolina was professional , kind to my pet and most importantly both arrived on the stated delivery date in excellent condition. She is truth worthy and sent me updates and photos multiple times a day on the journey!
Response from CitizenShipperDec 19, 2023
Thank you for sharing your positive experience with Patricia! 😊 We're thrilled to hear that your car and pet arrived in excellent condition, and you received updates and photos throughout the journey. If you ever have more inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. They're here to assist with any questions and ensure your continued satisfaction. Safe travels for you and your pet! 🚗🐾✨
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