CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Lisa Renee F.
Apr 4, 2024
Transportation for my service dog was…
Transportation for my service dog was so easy. Website allowed secure payment as well as bids from multiple people that could provide the service with excellent information on each.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your experience with us! We're thrilled to hear that arranging transportation for your service dog was smooth and secure. Providing detailed information on our platform is crucial for making informed decisions. Should you need further assistance or have specific inquiries, our dedicated Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and solutions. Your feedback is invaluable to us as we continuously strive to enhance our services.
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Lizette
Apr 3, 2024
Great service and easy to use.
Great service and easy to use.
Response from CitizenShipperApr 30, 2024
We're thrilled to hear that you found our service easy to use! Your positive feedback means a lot to us. If you ever have any questions or need assistance with anything, our dedicated Support Team is here to help. Just drop us a line at [email protected], and we'll be more than happy to assist you. Thanks again for choosing CitizenShipper!
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Cynthia R.
Apr 3, 2024
Once I understood how the system worked…
Once I understood how the system worked paying the referral company and then getting estimates from other drivers ... it worked perfectly Are transport team Krissy and Rod, KR pet transport, were fantastic!!!!!
Response from CitizenShipperApr 30, 2024
We're delighted to hear that you found our platform effective once you got the hang of it. Krissy and Rod from KR Pet Transport did an outstanding job, and we're thrilled they provided you with a fantastic experience. Should you ever need assistance navigating our platform or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to ensure your experiences with us continue to be positive and seamless.
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Sharon Smith DBA Karing K.
Apr 3, 2024
I’m so grateful to know that who I hire…
I’m so grateful to know that who I hire will actually show up and not scam me!! I have found my newest platform and go to for finding people who can do the jobs I need and I know that can do them!
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Monica G.
Apr 2, 2024
Wonderful assisted in getting the…
Wonderful assisted in getting the perfect transport to bring my long list fue baby back home!
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Misty L.
Apr 2, 2024
No pawblems, only solutions! 🐾
The quick communication, cost effective price, fast transportation, and to be able to reunite with our pup again was what made this experience wonderful. I would definitely recommend this service as they had been kind and patient with me.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that our service exceeded your expectations, from quick communication to cost-effective pricing and fast transportation. Your recommendation means a lot to us, and we're grateful for your kind words. Should you have any further inquiries or need assistance in the future, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your next experience with us is just as wonderful.
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Alejandra
Apr 1, 2024
This was a great experience working…
This was a great experience working with a company that I was able to trust. I had a few questions before deciding to use their service and sent a couple of emails and they were answered in a timely manner so I knew it was a company I could trust. It was very easy to schedule the service and right away the person reached out to me. I’m very grateful and would definitely use their services again.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that our team was able to provide timely and helpful responses to your inquiries, making it easy for you to trust our services. We're glad to have earned your trust and are grateful for the opportunity to assist you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help!
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Ash O.
Mar 31, 2024
Fast
They delivered our items very quickly and it was all in perfect condition. We had an issue with the app and communication but otherwise it was an excellent experience!
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