CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

cindy F.
Apr 13, 2024
With only a couple days notice
With only a couple days notice, your company had both of our cars moved from CA to AZ. The driver was professional and curtious. I highly recommend your company. I'm very happy with the end result.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that we were able to assist you in moving both of your cars from CA to AZ with just a couple of days' notice. It's wonderful to know that the driver provided professional and courteous service throughout the process. Your recommendation is greatly appreciated! Should you have any further inquiries or need assistance in the future, our dedicated Support Team is here to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We're committed to ensuring your continued satisfaction with our services.
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PGM
Apr 12, 2024
Give Citizen Shipper a try for your transport needs!
It was easy to post a request. Drivers immediately began responding. We found transport with a great company and everything went as promised. Communication within the Citizen Shipper site/app was seamless and top-notch. Highly recommend. I will absolutely use CS again!
Response from CitizenShipperApr 30, 2024
Thank you for your positive feedback! We're delighted to hear that you found it easy to post a request on our platform and that drivers responded promptly. It's fantastic to know that you had a great experience with a transport company and that everything went smoothly as promised. Your recommendation means a lot to us! Should you have any further inquiries or need assistance in the future, our dedicated Support Team is here to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again!
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Lynn G.
Apr 11, 2024
Amazing service!!!
Such a huge selection of transport companies to choose from. I chose one of the best companies to transport my rescue dog. The service was totally amazing. Well done job. Definitely would recommend with high reviews. Thank you CitizenShipper for your trustworthy service.
Response from CitizenShipperApr 30, 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience using CitizenShipper to transport your rescue dog. It's wonderful to know that you found our platform to offer a wide selection of transport companies and that you were able to choose one of the best for your needs. Your recommendation means a lot to us! Should you have any further inquiries or need assistance, our dedicated Support Team is here to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again in the future!
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Wanda W.
Apr 11, 2024
EXCELLENCE Experience for start to…
EXCELLENCE Experience for start to finish!!
Response from CitizenShipperApr 30, 2024
We're thrilled to hear about your excellent experience from start to finish! Your satisfaction is our priority, and we're grateful for your positive feedback. If you have any questions or need assistance in the future, our dedicated Support Team is here to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again!
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Dan T.
Apr 11, 2024
Husky cross country
This service gives you results and there are gems in the bids ship that pet and relax! Thank you!!!
Response from CitizenShipperApr 30, 2024
Thank you for your positive feedback! We're thrilled to hear that you've had a successful experience with us and found some true gems among our transporter bids. Your satisfaction is our priority, and we're here to assist you further if needed. Should you have any inquiries or need assistance in the future, our dedicated Support Team is available to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again!
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Je
Apr 11, 2024
Great experience for a very stressful…
Great experience for a very stressful time
Response from CitizenShipperApr 30, 2024
Thank you for sharing your experience with us! We're glad to hear that despite the stress, you had a great experience using CitizenShipper. Your feedback is valuable to us, and we're here to assist you further if needed. For any inquiries or assistance, our dedicated Support Team is available to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again in the future!
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Charles M.
Apr 11, 2024
Motorcycle transport
I had a motorcycle transported from Georgia to Kentucky. About 400 miles. Picked up and delivered the same day. Pick up was made within 24 hrs of contract. Will use these guys again.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that your motorcycle was transported swiftly and efficiently from Georgia to Kentucky, covering about 400 miles in a single day. It's fantastic to know that the pick-up was arranged within 24 hours of contract. Should you have any future inquiries or need assistance, our dedicated Support Team is here to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again in the future!
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Samantha P.
Apr 10, 2024
Driver was on time and communicated…
Driver was on time and communicated well.
Response from CitizenShipperApr 30, 2024
We're pleased to hear that your driver was punctual and maintained clear communication throughout the process! Your feedback is valuable to us and contributes to improving our services. If you have any further inquiries or need assistance in the future, our dedicated Support Team is here to provide personalized help and solutions. Feel free to reach out to them at [email protected]. We appreciate your business and look forward to serving you again!
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