CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Temika G.
Apr 30, 2024
Great company
Great company! I got a driver in less than 20 minutes
Response from CitizenShipperApr 30, 2024
We're thrilled to hear that you had a positive experience with our platform and were able to find a driver quickly! Your feedback is greatly appreciated, and we're glad we could assist you efficiently. Should you ever have any questions or need assistance in the future, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to ensure your continued satisfaction with our services.
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Matthew C.
Apr 29, 2024
Janis and David were an absolute god…
Janis and David were an absolute god send they assisted on very short notice to get a puppy in a dangerous and difficult situation in Texas to a new life in Wisconsin they were great treated him excellent and I could not be happier
Response from CitizenShipperApr 30, 2024
Thank you for sharing your positive experience with Janis and David! We're thrilled to hear that they were able to assist you in getting your puppy to safety and treated him with excellent care. Your feedback is truly appreciated, and we're glad we could help facilitate this important journey. Should you have any further inquiries or need assistance in the future, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your continued satisfaction with our services.
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Junebug
Apr 27, 2024
Excellent service!
Excellent service!! Both Citizen Shipper and My Driver were amazing, budget friendly and easy to book!! Would highly recommend!!!
Response from CitizenShipperApr 30, 2024
Thank you for your glowing review! We're delighted to hear that both CitizenShipper and your driver provided excellent service. Your recommendation means a lot to us, and we're thrilled that you found our platform easy to use and budget-friendly. Should you ever need assistance in the future or have any questions, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to ensure your continued satisfaction with our services.
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Charlene N.
Apr 26, 2024
Puppy transport
We used Citizenshipper to transport our puppy from Arizona to Illinois. Our driver, Natalia, was AMAZING! She answered all our questions prior to picking him up and kept in contact with the breeder as well. She texted us along the way and sent us pictures as she stopped. She also added us to her Life360 so we could see where she was during the trip. I would use her again in a heartbeat!
Response from CitizenShipperApr 30, 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Natalia provided such excellent service during the transportation of your puppy. It's fantastic to hear that she went above and beyond to keep you informed and ensure a smooth journey for your furry friend. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your continued satisfaction with our services.
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Alicia V.
Apr 24, 2024
Speedy transaction
I placed my request and within mi uses I had several drivers contact me. The prices were all over the board, but I found one in my price range. The fee was reasonable, and they gave me a coupon to help me out. I will definetely use the service in the future.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your experience with us! We're glad to hear that you received prompt responses from multiple drivers and found one within your price range. Our goal is to provide a wide range of options to accommodate different budgets. We're also pleased to hear that you found our fee reasonable and appreciated the coupon provided. If you ever have any questions or need assistance in the future, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your continued satisfaction with our services.
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Ron P.
Apr 24, 2024
User friedly
User friedly. Unlimited vendors to offer services Some reasonable Screened wth Company verificatin Happy with their services
Response from CitizenShipperApr 30, 2024
Thank you for your positive feedback! We're glad to hear that you found our platform user-friendly and appreciated the variety of vendors available. Ensuring a seamless experience for our users is our priority, and we're happy to hear that you were satisfied with our services. If you have any further inquiries or need assistance, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your continued satisfaction with our platform.
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WILLIAM C.
Apr 24, 2024
The driver was on time both times and…
The driver was on time both times and took care of my property as it was his own. He did let me know where he was located every day. Even gave me an ETA when it was going to be delivered. I highly recommend this company to anyone that needs to move anything from state to state or even across country like I had to do.
Response from CitizenShipperApr 30, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that our driver provided excellent service and kept you informed throughout the transportation process. Your recommendation means a lot to us, and we're grateful for your kind words. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your continued satisfaction with our services.
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Katharine C.
Apr 23, 2024
Saved the day
Setting up a quick, safe, reliable transport for our puppy was a breeze. It was the only easy part of her adoption adventure! Thank you CitizenShipper and our driver , Paul, for saving the day !
Response from CitizenShipperApr 30, 2024
We're thrilled to hear that we could make the transport process for your puppy easy and stress-free! Thank you for sharing your positive experience with us and recognizing the efforts of our driver, Paul. If you ever have any questions or need assistance in the future, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to help ensure your continued satisfaction with our services.
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