Carlos S.
Talking to Brandon was very helpful and…
Talking to Brandon was very helpful and easy to make my decision. Brandon was good explaining everything that I needed to know. Hopefully I won't regret my decision.

Citizens Debt Relief is listed under Credit & Debt Services in New York, New York.
Citizens Debt Relief (citizensdebtrelief.com) has 530 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Credit & Debt Services · Garden City, New York
Excellent

Credit & Debt Services · Getzville, New York
Excellent

Credit & Debt Services · New York, New York
Excellent

Credit & Debt Services · Staten Island, New York
Excellent
Showing 467 reviews with 5 stars · Clear filters
Carlos S.
Talking to Brandon was very helpful and easy to make my decision. Brandon was good explaining everything that I needed to know. Hopefully I won't regret my decision.
Genesis S.
They are very helpful. Easy to communicate. One of the person. I talked. Mr. Alexander. He is very very nice. He helped you a lot of everything. He explained clearly every step and I am so glad. And it’s Big health for me.
Response from Citizens Debt ReliefApr 3, 2026
Thanks so much for sharing your experience
Jamie
Mr. Turner was very knowledgeable and very polite throughout the entire process and informed me about every step that would happen. It was very easy to switch from my previous debt consolidation company to Citizens. I have no regrets. I highly recommend Citizens Debt relief.
Response from Citizens Debt ReliefApr 3, 2026
All of our consultants are IAPDA certified. Thanks for sharing
Suzan F.
Attentive customer service. Quick response time
Response from Citizens Debt ReliefApr 3, 2026
Thank you
Mary C.
I was enrolled a couple of years ago, and the agent who enrolled me said I would be committing to a 60-month term. Boy was I wrong. I was able to pay larger sums with no penalties and was done with paying off all my lenders with more than a 50% reduction on each account. If I had done this directly with the lenders I would have incurred fees just to pay them off faster. This is a great option to get out of debt fast without paying big banks lots of useless fees. Thanks CDR
Response from Citizens Debt ReliefApr 3, 2026
Thank you! One of the main benefits of the program is you can pre pay :)
Jerry
I have had past experiences with two companies in the same business providing the very same services. CDR is a completely different refreshing experience due to ALEX GAROFALO and the Customer Service Department. All my questions where answered with one conversation and my confidence regained that progress was restored towards meeting my goals.
Jiya
I was with this company for some time with a few accounts. I had some fraud regarding my debt and had been waiting to hear back. In time, most of my accounts got cleared. While I was with CDR, communication had been great. I would get email responses instantly. I was sent a summons and they continuously made me feel at ease. It was a tough time for me and it made a big difference. After my debts were cleared, they were going through some changes within the company but they contacted me and sent me my refund. I’m grateful for them. If you have debt, you’ll be happy you contacted this one. There is a light at the end of the tunnel.
Lauren W.
I could not be happier with my representative, Brandon Turner. Throughout the entire process, over the last 18 months has been there for me when I asked. He’s given me advice and guided me to the right department and persons when needed. Since I’ve enrolled, more than half of my accounts have been settled with lenders, with an average reduction of 65% off the original balances. The first 6 months or so were pretty stressful. But once the settlements started coming in, I could see why this company is one of the highest-rated debt relief companies. These folks know their stuff. If you are having trouble managing your unsecured debt take it from me and give these folks a call. You won’t be sorry you did.