Christel L G.
The only thing is that it took a little…
The only thing is that it took a little longer than expected for delivery

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Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Christel L G.
The only thing is that it took a little longer than expected for delivery
Krystal Jefferson H.
ORDER#43155. I ordered a tirzepatide 2.5mg homekit for overnight delivery 5 days ago and I haven't received my order. I received an email that my order was received a day after I ordered. I tried reaching Citizen meds by phone today and was unsuccessful and I have since emailed. I was really looking forward to using Citizens' but I'm afraid I wasted my money! Truly disappointing that I paid for something I haven't received it! **Update**Customer service has reached out to me and my order is scheduled for delivery today.
Tracy D.
I ordered on line in about three to 4 days a doctor called and gave me my script and then in another two days I had my meds and I was on the meds. In three months I’ve lost over 30lbs and still losing great to have found this site
Response from Citizen Meds®May 9, 2025
Thank you for your feedback!
Mimi J.
Updated: 5/8/25 I received my order today and I want to thank customer service for following up and confirming that the product was on the way. The process is new for me and they took the time to explain how the processing works. Update: Customer service did contact me I will update once I receive tracking information that my product has been shipped. I hope that customer service is more concerned with their service and patients and not just making sure their rating is not impacted. There has been no movement or communication update on my purchase. It’s not good business practices to get paid upfront and then the customer is in the dark. I either want my money back or the product. I emailed and received no response. In more than likely will dispute and try to find a reputable company
Response from Citizen Meds®May 7, 2025
Hey! I just spoke with you on the phone. I will be shipped out tomorrow at the latest! Please allow pharmacy 3-5 business days to process your order.
David P.
I did receive an email back and the tracking number, so I'm updating the review. They should be more clear that even though you are paying for overnight, it takes a week to get processed. I still haven't tried the medication, but will update later on my progress.
Response from Citizen Meds®May 5, 2025
David, please allow the pharmacy 3-5 business days to process your order, today is day 4th. I just checked, your order is getting shipped out tomorrow! As soon as it it shipped, you will receive an email with Fedex tracking number!
M C.
I ordered last week and have been sending emails ever since to get tracking. Still no response and my card was charged the day of the order… the phone number doesn’t work either. I did receive a message from the company and the product was shipped the next day. I would give at least 48-72 hours to see any changes to order status in the future.
Response from Citizen Meds®May 5, 2025
What is your order number? We get back to our emails within 48 business hours, so if you emailed on Friday, please allow another 24hrs to get a response. I can't look your order up by ''M C'' name.
Cheyenne
Not a bad medication. I've been on the meds for 4 months and went from being 228lbs down to 197.2lbs. So I've definitely lost weight. My only complaint is it makes me feel sick.
Response from Citizen Meds®May 5, 2025
Thank you for your feedback
J �.
I personally haven’t had any concerns with the medication and will continue ordering and taking it. I’m about to start my 2nd month and up my dose to 5 mg, so far I’ve felt more energized but I don’t think I’m losing weight yet. However, I must share that I looked up to find the PCAB accreditation for Citizen Meds and they are either not registered under their copyright name or not accredited, which can go against what’s advertised on the website.
Response from Citizen Meds®May 4, 2025
Thank you for your feedback!