Citizen Meds®Reviews of citizenmeds.com

Wife and I both placed an order on two days ango and no response to email or phone calls looking for update. Feel like communication could be a little prompter…

I e placed 3 separate orders. The first was filled correctly. Second order in January was for 12 mg , I received 1 bottle with 5.5 mg. Noted discrepancies on order placed on 2/6/25 for 12 mg and received 1 bottle with1 mg. This is not okay. I even have a prescription from my doctor for 1mg per week and this is what’s delivered? That’s nonsense

I am on week 2 of my terzepatide. I purchased 2 mths supply. I’m about to give my self the second injection today which is 0.05ml or 50 units according to the packaging and instructions. Last week I did 50 units, today the syringe only fills to 40units. Both bottles are the same amount, so you have sent not even enough for the second week dosage. I have just also used the syringe to check the second bottle and that bottle also only gives a total of 80 units show. How can I inject 50 units once per week when vial 1 had a total of 90 units and vial 2 a total of 80 units? Super disappointing, how can a pharmacy send completely wrong amount of units/ml? I also emailed info@citizen meds on Jan 23rd asking a question about the instructions, no response. And no response from my email with this concern on. So I’ve paid for 2 mths and really I will get 3 weeks of injections out of the 2 vials. Sad thing is, I actually feel the meds start to work, so while it’s good, I paid for 2 months not 3 weeks with. If I could post photos here I would. I sent them all on the email with proof showing the units in the bottle and vial for both vials. I would actually use them again, dispute the mix up, but no one answers emails.

Giving a two-star review because I still hope that my 7.5 mg dose tirzepatide from CitizenMeds will work. I switched from another provider to them due to medication price. However, I have no progress with weight loss after getting 5 mg first, use it for two weeks, and not seeing results ordering a 7.5 mg dose (still nothing). I guess you get what you pay for. Also, the shipments contain multiple vials of 10 ml each. It makes it challenging to draw medication of higher dosages since more than one vial have to be used to fill a syringe.

My first months order definitely helped me with appetite control and a full feeling. The second month, new bottles just taking more, I really don’t feel anything. I’m on the second bottle for month two and I still feel nothing. I sent an email but have not heard back. I unfortunately took advantage of the 20% off and bought month 3s doses. However I haven’t received it yet. I’m really disappointed that I feel nothing after a higher dose. The first month was so encouraging.

During my first month, I didn't experience any side effects with this Medication. It helped to curb my appetite a great deal, I had to force myself to eat. I noticed that I became less bloated or no longer bloated as soon as I started using this medication. I also realized lose fit on my dresses after 3 weeks. I was not able to engage in daily exercise regime due to my work schedule. However, my job requires a lot of movements and walking which I used to my advantage. However, I didn't get enough medication for the last month. Second month, I reveived the medication on time. The down side to the service is that there is absolutely very poor customer service. The number that is listed on the website rings for ever and no one is ever by that phone. It is very difficult to reachout to an associate for assistance. I noticed the medication was not enough to cover me for one month. I reached out to them and sent several emails and there was no response. I sent several emails to their pharmacy and they never responded. It is very dangerous to deal with a pharmacy that cannot resolve your question when need arise. What if I had a more challenging situation? I also read through the reviews that some customers were not getting enough medication in the vial. Therefore, I didn't get what I paid for. Unfortunately, I will cancel my subscription. Patient assistance is a zero. The prescriber is taking absolutely no accountability to ensure the patients are satisfied with their services. Sad. You can do better by responding to phone calls and emails and answer questions when need arise..

Yes shipping was fast. I am bit concerning how the bottles were labeled, the product was labeled from citizen meds and not a pharmacy. And how there is almost zero information about this company anywhere online. Except for a lawsuit about the pharmacy they use for unethical/immortal practices. I've gotten semiglutide from a few different doctors all from reputable compounding companies. All giving me an appetite reduction by week 3-4. I feel absolutely nothing with these injections. Almost more hungry. Zero weight loss. I plan on getting the remaining vials tested to see if this was actually semiglutide and not just water.