Citizen Meds®Reviews of citizenmeds.com

Where do I start. I placed a order thinking I was getting a 4 mouth supply thinking it was going to be cheape. On the order form the higher the mounth it got cheaper. "WRONG" that means what mouth you are in on your wait lost.So I order mouth 4 and instead of contacting me they just sent it to me just to make the sail. Then when I got my order I realized what had happened I tried calling to speak to a customer service person. THEY DO NOT TAKE CALLS AT ALL. Only email so when I asked why didn't you fix my order cuz clearly I made a mistake in my order. They replied back we did adjust your order which was a out right lie.They sent me mouth 4 instead of mouth 1. Not happy about getting lied to. So I said the product is working let me please anther order it was convenient "MISTAKE " I place another order I put the wrong billing address My mistake they sent me a email saying order was canceled.If you want place anther order so I did with correct address everything was fine but when except I got both orders so they fumble again. Sent a email to them because you can't call reply was well you place two orders. Great product but absolutely terrible companies to deal with. Horrible customer service.I will never deal with them every again. I highly recommend the product but highly recommend you don't order from their company.

Don't bother calling this place if you need customer service they will never answer. citizen meds did not respond to my constant emails prior to shipping out my package. I emailed daily to cancel since finding out I was pregnant and didnt want to get charged. The order had not been processed yet and the shipment had not been sent out yet. Instead they ignored all emails and proceeded with the order and charged me.

I think it is scam. Why? I did not lose any weight during first month and lost 2.5 lb during second month. Would not recommend to anyone. Waste of money and time.

They are a scam. They sell you a supposed multi month program but then only send you one month. Be careful.

everything seemed wonderful. I received my shipment quickly and it was packaged very nice. However, I only received half of what I ordered and paid for. Tried calling voicemail full can't leave a message. No reply to my email. They sent exactly half of what I should be getting... trying to dispute with credit card. Be ware...

This online pharmacy is not registered with the Better Business Bureau and has an F rating. I should have research this before placing an order. I believe the compounded tirzepitide I received from them was watered down. I was buying it at a local compounding pharmacy in the amount of 1.75 ml per week as prescribed by my local PCP. I then decided to order from Citizens Meds for convenience reasons only. The minimum you can order amounts to 2.5 ml per week. The 1.75 worked 100 percent in curbing my appetite and I lost ten pounds. The stronger dosage from Citizens Meds has zero effect. No noticeable difference in appetite. It is obvious it was watered down, which is so easy for them to do and get away with because it cost 300.00 for an independent lab to test it, and citizens meds knows that people won't pay that. Even if they did, they would refute the results and then what? I contacted citizens meds and they tried to come up with bogus excuses. Buy from a local pharmacy that you can trust.

I placed an order for medication on December 5, and it is still showing as “processing.” I have tried multiple times to contact the company by phone and email and have received no response whatsoever. My payment was taken immediately, yet there has been no communication or update about my order. This is extremely frustrating, especially since my first order went smoothly with no issues. This second experience has been completely unacceptable, and I am very disappointed with the lack of customer service and accountability.

Fake medication with misspelled words on the “medication” vial! I can’t imagine a legitimate pharmacy misspelling an ingredient in a medication you’re supposed to inject into your body. The substance doesn’t work and customer service only responded to me after I disputed the charge with my bank! Their response was unprofessional and rude as well. The good reviews are total bs.