CitiesboxAwesome Hometown Apparel
Citiesbox (citiesbox.com) has 48 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
48 approved reviews, newest moderated first
Frank S.
The shirt was excellent both of them and put a good memory in the week. We were visiting those places. Thank you so much.
Response from CitiesboxAug 26, 2023
Thank you for your kind words! We're thrilled to hear that you enjoyed the shirts and that they added a positive touch to your week of exploring. Your satisfaction means a lot to us. If you ever need more great products or have any questions, don't hesitate to reach out.
HAROLD S.
The choices were good, the product itself turned out well. I material used was excellent. Delivery time was acceptable. I would use them again
Response from CitiesboxAug 12, 2023
Hi Harold, Thank you so much for your positive review! We're so glad to hear that you were happy with the choices we offered, the quality of the product, and the delivery time. It's always rewarding to hear that our customers are satisfied with our services. Thank you again for your business! We hope to see you again soon.
Susie
Great shirts. Shipping a little high.
Response from CitiesboxAug 2, 2023
Hi Susie, Thank you for your review! We're glad you like the shirts. We understand that the shipping cost may be a little high, but we try to keep our prices as competitive as possible. We appreciate your feedback and we'll look into ways to reduce our shipping costs in the future. Thank you again for your business!
D S.
The sizing was spot on and the quality was beyond my expectations. I was very happy with my shirts and will buy again. The pricing was very reasonable compared to other sites.
Response from CitiesboxAug 1, 2023
Hi D STEWART, Thank you for your wonderful feedback! We're thrilled to hear that the sizing and quality of the shirts exceeded your expectations. Your satisfaction is our top priority, and we can't wait to serve you again. Our team always strives to offer competitive pricing without compromising on quality. Looking forward to your next purchase!
Brian O.
I discovered that I had mistakenly ordered the wrong size. After a chat with a representative, I paid the cost of shipping the item back and a new order for the correct size was created.
Response from CitiesboxAug 1, 2023
Hi Brian, We apologize for the inconvenience caused by the wrong size. Thank you for contacting our representative and resolving the issue. We appreciate your understanding and hope the new order meets your expectations perfectly. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority, and we're here to help.
Chip S.
Ordered a specialty shirt and had it in less than a week. Exactly as depicted on the website and of good quality. Great experience. Thank you!
Response from CitiesboxMay 6, 2023
Hi Chip, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience with your recent specialty shirt order. We're delighted that we were able to provide you with a seamless shopping experience, and we appreciate your kind words. Your satisfaction is important to us, and we strive to maintain excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing us for your specialty shirt purchase. We hope to have the opportunity to serve you again soon! Best regards,
Judith G.
I ordered a size medium T-shirt a few weeks ago and it was too small - I usually wear that size. The quality was excellent. I did not want to spend postage returning it for a size large as I was not sure that would fit either so i decided to just give the shirt to a friend and not reorder. I wrote the company about this and they understood and said they would send me a size large and not ask for the medium size shirt to be returned. They were very pleasant and helpful and the large shirt came yesterday and it fits fine!! They were very helpful and accommodating.
Response from CitiesboxApr 28, 2023
Hi Judith, Thank you for sharing your positive experience with us! We're thrilled to hear that our customer service team was able to assist you in finding a solution that worked for you, and that you're now happy with your new T-shirt. Thank you for choosing our company and for taking the time to leave us this feedback. If you have any further questions or concerns, please don't hesitate to reach out to us.
Sue Skrocki B.
I did not get the size I ordered and you made it too hard to return the product. I will never use you again.
Response from CitiesboxDec 17, 2022
Hi There, Thank you for leaving feedback. I'm sorry to hear that you received the wrong size you ordered. In case you have received the wrong item or the item does not fit you. You won't need to return the item, just contact us via email: [email protected] or live chat and we will immediately send you a free replacement item. Actually I don't see you contacting me via email or live chat. If you read this reply please get back to me. I will make you satisfied for sure. Thank you!