Rich F.
Major issues, quality of care took a nose dive
I have used this platform for several months and it was excellent and convenient. In a very short amount of time I have had 3 appointments canceled. My regular provider was very thorough and personable however I have come to find out she can no longer prescribe in my state due to licensing changes, a heads up would've been nice. Recently I made an appointment for am extremely painful condition and my provider was very kind and understanding and prescribed a topical cream however it is now 6 hours later, my provider is offline and "leadership is working on it" to get my prescription sent over to my pharmacy. I am sitting in the CVS parking lot, if they close before this can be sent I will be out of pocket a few thousand dollars at my nearest emergency room. I don't know what happened to Circle Medical, but if this is what "a modern doctors office" looks like, it looks pretty awful. I will however say the patient care coordinators are friendly and responsive, will see if they have the authority to deliver any results.




