Circle MedicalReviews of circlemedical.com

I met with a Dr. Tehmina Kazmi for a sleeping aid. She prescribed 3 pills charging $120.00, then stated for me to see my pcp or call and make another appointment at a cost of an additional $120.00. Her demeanor was arrogant. I would not recommend Circle Medical

I stopped using Circle Medical after experiencing what felt like fragmented and unnecessary scheduling practices. Instead of one comprehensive visit to address my concerns, I was booked into multiple 10-minute appointments, with both my insurance and me billed for each session. This approach significantly increased costs and did not align with the level of care I needed. The larger issue arose when my insurance requested the physician’s appointment notes to authorize payment for labs and prescribed medication. For several months I contacted the billing team to have these records sent, but the documentation was never provided. Because of this unresolved balance from October, I was later unable to complete new labs ordered by my current provider, which directly affected my ability to manage my health. Zach the Circle billing representative has demonstrated a lack of care in my experience. Communication has been extremely slow, often taking weeks to receive a single response, and the issue remains unresolved despite repeated outreach. Due to these experiences and the impact on my care, I ultimately changed providers. I am sharing this so other patients can be aware of potential billing and coordination challenges. I have retained records of my communications and charges and hope Circle Medical improves its processes so patients are not placed in a similar situation. Please, if you prioritize your health and peace - I would suggest you not use Circle Medical.

This is a bait and switch scheme where you pay $180 to be asked a bunch of questions only to be told to provide more follow up information including blood work, then pay again for another checkin and if they then deem you acceptable for medicine after this 3rd assessment, they require biweekly checkups, each for a fee. It's an excessive process rife with fees and no guaranteed treatment. Other telehealth companies are much more straightforward and helpful.

Paid for a 10-minute call, left without care, medication, or refund I had a deeply disappointing experience with Circle Medical. I booked and paid for an anxiety and depression video assessment specifically to continue a medication I had already been taking. I completed all questionnaires honestly and disclosed my medical history upfront. The actual video visit lasted about 10 minutes. During that call, the provider decided that I was “not a good fit for telemedicine” and refused to prescribe or continue any medication. I was told to find a local psychiatrist instead. As a result: I received no treatment I received no prescription I received no referral or follow-up care And no refund Despite this, Circle Medical insists the appointment is “fully billable” because I was given the “opportunity to consult,” even though the outcome was decided almost immediately. What makes this worse is that I am on a very limited budget. This appointment left me without both money and medication, which directly worsened my anxiety. That context was completely ignored in their responses. Their billing team sent multiple canned replies repeating the same message, refusing to take responsibility or offer any resolution. The charge was processed after the appointment, and no invoice was initially available. If Circle Medical has strict internal rules that disqualify certain patients from receiving mental health care via telemedicine, this should be clearly enforced before booking and payment, not after a brief call where the patient is then charged in full. Based on my experience and the number of similar reviews, this feels less like patient-centered care and more like a business model that charges first and declines care later. I would strongly caution anyone seeking mental health support, especially those relying on continuity of care or living with anxiety, before using this service.

This company deserves a lower than one star rating, it’s a joke. I unfortunately saw Fariba Mazdeh, FNP. After providing all of her initially requested medical records from my PCP and specialist, as well as all my recent labs during the first visit, she asked me to follow up in a month to discuss refills, which I did. When I got on the visit she had no idea why she asked me to follow up and proceeded to ask all of the intake questions we already addressed. She was bothered by an issue I had in pregnancy and had already consulted with my OBGYN and saw a specialist for, the same issue I discussed with the NP last visit; also, this was an issue which I never had prior to pregnancy and haven’t had since. Now, this NP was asking for additional documentation and was going to require yet another visit. Please tell me how it’s appropriate to waste a patient’s time like this while refusing to provide care? Pretty sure there isn’t a PCP that would require a patient to make THREE appointments before taking over med Rx. If she doesn’t want to prescribe that’s fine, but she’s trying to milk my insurance and is wasting my time with her nonsense. The reason I tried to see her as a patient is I AM a healthcare provider, also previously working as a PCP myself, and I have a lot of difficulty getting time off work / seeing my own patients to go to my own appointments. I thought a telemed-based company that could do weekend and later appointments would be easier, but I was wrong. This NP provided subpar care and an ignorant response to issues I thought had already been addressed (but apparently not documented) at the last visit. Don’t waste your time or money. See an actual provider who knows what they’re doing.

This team originally diagnosed me with adhd. They are the ones who originally prescribed me adderall. Now tell me why, a few years later, when I don’t have an established PCP after moving, I make another appointment for a bridge Rx- on the same other medications I was before, and al of a sudden they “don’t feel comfortable” prescribing that medication. ADDITIONALLY they referred me to Grow Therapy - who Paired me with a person who COULDNT EVEN WRITE FOR THAT RX! THEN they barrage me with emails and calls to reschedule - I communicated to them what the issue was and they sent me to ANOTHER PERSON WHO CANT PERSCRIBE MY RX! STOP taking my co pay - it’s just cruel and tone deaf at this point to pass around the responsibility of actually giving me medication I need. To keep my job. To stay healthy. To work through PTSD. WHY WONT YOU HELP ME?

I am writing to formally express my concern regarding Circle Medical’s handling of my account and access to essential care. I have been a patient for about a year. Initially, my experience was positive; however, recent billing practices have become unacceptable and pose serious risks to my health. Over the past three months, I have experienced financial hardship. Despite repeated requests, Circle Medical has refused to offer a reasonable payment plan and insists I pay $578 in full before scheduling any appointments. I am able to make small, regular payments, but the company has declined to accommodate this. Notably, Circle Medical’s own policy states: “However, in extenuating circumstances, arrangements may be made. For clarification, reach out to our team who will be happy to explain our policies further.” I have reached out multiple times, yet no arrangement has been offered. Additionally, the invoices I have received vary widely, with some charges up to $179, creating further confusion and financial burden. My insurance was dropped without notice, and I was previously charged $120 per visit, later increasing to $150, again without discussion or alternative solutions. Of critical concern is the disruption of my ADHD medication, which has been medically effective. Abruptly stopping this medication without a transitional plan is unsafe. Sudden discontinuation can have serious cognitive and physiological consequences. It is both unethical and unprofessional to deny care solely due to inability to pay in full. I request this matter be escalated to a supervisory level immediately and that a reasonable payment plan be provided so I can continue my prescribed treatment without interruption.

I had a 95% negative experience with Circle Medical. Regarding practitioners, Dr Elisa E. Horta after an online appointment sent me to a physical CM office for bloodwork. But Lynne Beach, the NP I saw there said that's not how it works so I would have to start over. Lynne Beach made an inappropriate offensive comment after asking my alcohol consumption: when I said I don't drink she said "You're a cheap date!" Regarding administrative staff, on 6 different occasions I asked various questions on how to navigate the CM system to make an appointment and other normal tasks, and got 6 different and conflicting answers. I have since left CM. How could I ever put my confidence in that institution for anything important like surgery or medical advice, when in my experience it's clear that CM is run poorly?