Circle MedicalReviews of circlemedical.com

I had an appointment booked while I was traveling and since you have to be present in your state of the appointment, I thought it was showing me appointment times for my time zone. It wasn’t and I ended up missing my first appointment and being charged $50. I reached out to Circle Medical via email and their chat feature and did not get a response. Their chat feature is a joke, there is no one on the other side to actually chat with you. When I did reschedule my appointment, the doctor told me at the very end that I need to submit an updated physical per Circle Medical’s guidelines before they can move forward with a diagnosis and treatment, which would’ve been helpful to know prior to the appointment. If I need a physical, I might as well go see a doctor in person for my treatment. Now Circle Medical has my money and I have no treatment. UPDATE: This is in reply to Circle Medical’s comment. The app, which I used to book the appointment, does not state an updated physical is needed for an ADHD consultation, nor is it stated that you will need to see the doctor multiple times before actually getting treatment. When you click to read the Terms and Conditions, it takes you to a broken link, which I have a screenshot of.

This place is a bit of scam. I got assigned a nurse practitioner who evaluated me for ADHD. It took three appointments for her to finally 'diagnose me'. Then she gave a prescription for a below therapeutic doze of ritalin. She wanted to see me in two weeks 'to see how I am doing'. Basically, this is a place that is designed to milk as much money out of you and your insurance as possible while providing below standards of care with below average practitioners.

If you need medical records sent to them be prepared for you to wait one to three months! My doctor sent over my medical records in the beginning of may and because they said they are behind on their faxes by ten days i have to continue to wait for my in person appointment. I have been charged the membership fee along with the appointment fee and they still have not uploaded my medical records so that i can get treatment

I have sessions for my ADHD. They give me a prescription that is not available. I have been 2 months without my medication. Because they dont respond to me or the pharmacy for an adjustmen for what is available. Can't contact them without another $144 APPOINTMENT. Have not had an app9unrment since March and still can't get my prescription it's June and they are still charging me for appts I did not receive and prescriptions I don't have. TORAL SCAM. STAY AWAY FROM THEM. YOU WILL LOSE YOUR MONEY AND YOUR SANITY.

Horrible Experience, Never Again!!!!! So the prescription I was suppose to receive for a blood test the next day never came and they charged me $100 without asking for something covered by insurance. Fraud, deceit, and lies, never again!

I was referred to two different doctors by Zodoc which both use your app. Even though I gave my insurance plan to both Zodoc, and later your app, neither doctor accepted my policy. The first one was not a huge issue because it wax found out quickly about the mistake. The appointment with Aime, though, was not found out until one hour before the appointment on Sunday, well short of the four hour limit to cancel, with no live person to contact about it. I had to join the appointment. Aime was kind enough, after finding out the situation, to cancel the appointment from her end so as not to charge me. Your two apps are not working well together and need better inter-coordination as to policy acceptance. Aimed was wonderful for the couple of minutes I was talking with her.

Circle medical is terrible!!! I often wonder if they are actually real doctors and if this is just a scam. They do your initial assessment, then have a follow up appointment a month later, just to talk about the same things. After you are diagnosed, it takes about 10 days for them to fill your prescription. If you are having any issues with your prescription or need to talk to the doctor, it is impossible to get a hold of them. They have you talk to a “care team advocate” who are not qualified to do anything, but send a request to the doctor. They do not have a number you can call to talk to someone. The whole company is very disorganized, and I am unsure of how they are in business. STAY AWAY FROM CIRCLE MEDICAL!!!!

It started when I needed to reschedule an appointment and accidentally approved the appointment first before rescheduling it. So I had to cancel because there was no way to reschedule at that point. Terrible UX. That was my error and I own that. I tried then to quickly reschedule the appointment but the app was not easy to navigate to find my doctor and all I needed was some quick help but it was a long delayed process. Short story, the software is not user friendly. Terrible UI. My doctor, Matthew Caffey, PA-C, told me he wanted to go through a rediagnosis with me and didn’t feel I was properly diagnosed to begin with. Initially he was a good doctor and I fully believed he meant well until now. Fast forward and he has cancelled my appointments at the last minute THREE TIMES (why allow your schedule to show those times if you’re not available?) but they don’t show you the cancellations in your history, only the completed appointments. Trash. Terrible UI/UX. What kind of practice is this?? Do you doctors really feel good about being employed here? Do you feel as though you’re ACTUALLY helping people or does it even matter? You’re working for tech bros who don’t give a flying s**t about anyone except their investors. The first two cancellations were because he had personal conflicting matters and the last cancellation had no reasoning attached to it whatsoever. The only two times we met via video were pleasant and uneventful. Basic checkups. The second meeting he said I “didn’t have the characteristics for my diagnosis.” Thats when I got excited to see him again so I can narrow down the things that need to be addressed, worked on, or medicated. Am I taking meds that I shouldn’t be right now? NOBODY KNOWS BECAUSE THEY KEEP CANCELLING MY APPOINTMENTS. Customer service took 1-2 days to get back to me. I get back to people faster in my role and I carry FAR LESS importance in the community and zero importance in mental health. I’m already a better doctor than these people. For your own mental health, stay away from these quacks. However, if you want easy access to Adderall, aka amphetamine, then definitely reach out to them. I highly suggest it especially if you have an addiction or a dependency and a real doctor won’t prescribe you because that’s what these people thrive on. Lastly, I felt the urge to write this today because I was charged erroneously for an appointment that I didn’t cancel. I got a message from customer service saying they weren’t going to charge and I was charged! Haha so now I have to take time out MY LIFE to get MY MONEY that was not supposed to be taken. This is time I’ll never get back. This company as an integrity deficiency. If they charge me for their time, do you think they'll pay me for mine?