Circle MedicalReviews of circlemedical.com

Billing $80 for a preventive care visit when asked that they send bills and no longer do automatic deduction from the bank account. They’re still doing automatic deduction now for visits that don’t exist. Dr. refuses to send prior authorization form for durable medical equipment that he needed no way to contact them by phone. What a wonderful caring practice.

At one time it was so convenient and very easy to star a chat with support. It has been a little less than 2 years that I had a need to use CM. In that time it has become so very difficult and frustrating to initiate a chat thread and when you finally do they only offer specific topics to select to field your particular needs or concerns. The 4-6 preselected issues rarely address the reason I am contacting them. You end up getting funneled down a rabbit whole in which you have to choose options that don't address your needs but were as close as possible. There are so many different individuals fielding the chats that no one reads your privious concerns so you end up having to go through the entire story again. It is almost 2 months and I STILL do not have my perscription! It has become so irritating that I will start reaching our to my Primary care Dr.

See Rebecca Vu, PA-C if you want a provider who will completely ignore your concerns and spend the entire appointment asserting that they know more than you instead of trying to help.

Awful doctors. They hang up on you and block your account for no reason.

After a consultation I was informed an appointment for treatment would begin in August 2024. No contact from them. I contacted them today 24/09/2024 and informed I'm on the waiting list, however they don't have a waiting list time frame. I was told three times that Circle aren't a private company and that they are the NHS. They lie, are not patient friendly and are taking tax payers money and not carrying out the service they are paid for. I still await after months and months for treatment and answers. On their website they say 98% of patients would recommend their service. After reading the reviews here that clearly isn't the case

The doctor was a no-show for initial appointment. I received a cancelation notice an hour after the appointment time, after waiting for that full hour in the waiting room. I received text alerts 5 times before the appointment to make sure I was ready, but apparently the doctor doesn't get those same alerts. If you need help, go elsewhere.

The appointment visit was pleasant, very nice Doctor however my card was charged for the out of pocket price vs running my insurance that I made sure to have on file before the call. A script was sent in for me however I was able to check my pharmacy coverage via app before he wrote the script and told him it was not covered and would be too costly. He still sent script in and pharmacy said they have not been able to contact Dr for prior authorization or to change rx. I have been trying to get reimbursed for the charges to my card for months and still no meds. I would not recommend to anyone with insurance. I’d suggest to just go to a local urgent care or try to see your pcp and save yourself the frustration

They will charge 180.00 to tell you to go see a doctor. Don't waste your time.