Circle MedicalReviews of circlemedical.com

Sought treatment for psychiatric issue & the only practitioner they gave me an available appointment with ignored my symptoms & issues as described & wanted to send me a sleep device, something totally unrelated to my issue. I researched the Dr. subsequent to the call and found he's a sleep internist! I did not seek treatment for any sleep issues! Complete scam! I hung up & couldn't stop crying that I shared any medical concerns with this complete scam of a company & a practitioner who I felt I was deceived into speaking with!

A gimmick. Firstly, the physician I chose didn't show up to the appt. It was some NP who was very rude, talked a mile a minute, with a strong accident no less- very disrespectful, and didn't let me get too far about why I was there, (medication management after an emergency visit after a failed attempt at a med to help with my acute PTSD symptoms - very dangerous reactions), basically she didn't want to manage the limited supply I had of Ativan (15 pills for 8 days of which I had 7 pills left 6 weeks later) and didn't get off that idea, despite those are used strictly as needed. Another psychiatrist who registered me universally to never be given any drug in the family of the one that gave me dangerous reactions, wasn't available for regular follow up care and to manage properly while I worked thru other pharmacological treatment. While making my appt I documented clearly what I needed services for, and then they sent me documents where I identified these needs again. Clearly. I was turned away during my appt almost immediately while told they wouldn't be able to help me with what I needed. This is something to be told before an appt. Then they turned around and billed my insurance company. On top of that, they told me my appt was in network and covered by my insurance, but it was denied. Either way I contacted my insurance company immediately after a claim was filled to let them know I was in fact turned away from my appt, services were no given in any way, and the clinic has no rights to ask for payment. From reviews I have read and public info available this is basically a pill mill for a slew of antipsychotics. No real doctors available.

I liked Circle medical at first because it was really convenient and drs seemed very friendly. I felt grateful to have found access to virtual care that took my insurance too. But it all changed for me when I checked my billing information and realized my insurance was charged for services never rendered. I reported it multiple times and the staff told me the “notes say he did perform x during the appointment so it is billable”. I had to make an appointment with the dr who lied and RECORD the conversation with him admitting he didn’t actually perform the service, and now I have to go through a whole process for medical fraud with my insurer for what?? I’m so angry, especially because Circle Medical’s “investigators” could have fixed the issue had they not merely believed I received the wellness exam that I did not partake in whatsoever. If I didn’t have this recording, I wouldn’t be able to get my annual visit because he randomly billed me for it already. I do not appreciate that and I do not trust Circle Medical. The reply they are offering I already tried doing 4x. They told me they trust the drs and that’s it. I will still be moving forward with my fraud claim.

Useless company. I had a scheduled appointment, signed into the zoom 5 min early...15 minutes later... No doctor. Then the appointment disappears from my app and is in the past appointments section. I call and get someone on the phone. She said sorry the doctor must have had an emergency, but don't worry I won't charge you for the visit. You won't charge me for the visit, why the hell would you when I was there and you were not 😡. They charge a $50 no show fee if you miss your appointment.. But what happens when the doctor no shows? Nothing happens. Just a quick sorry and then they try to get you to rebook the appointment. NO THANKS. Now I'm trying to close my account and they are no help with that whatsoever. This place is just a total scam.

Horrible. They lied blatantly on the phone and then refused to credit our account when the individuals running the psychiatry sessions didn't have prescribing authority. It's a pay-to-play MLM style fraud in which you have to keep paying to get to the "final boss" of someone who actually has prescribing authority. Thankfully the calls were recorded in which individuals represented to my fiancée (and me) that the person who did the next appointment would have such authority. She just needed a med script because she moved far from her original provider. Nothing crazy. But wow these people lied to us and told us false information. Get to the end of the appointment and WHOOPS we have to go to yet another (third) appointment! Total scam. Thankfully Chase one of the world's largest banks recognized it as such after I suggested they pull the recorded phone calls and fully credited my account for the charges. AWFUL PAY TO PLAY SCAM COMPANY WITH CLEARLY FALSE REVIEWS ALL OVER GOOGLE AND APPLE STORES.

They take your money without authorization. Also it will not let you remove your card from there app. You have to cancel your card. They only have one number and are not helpful but give you the run around. One of there doctors charged my account after putting my card number in his google wallet. Do not use circle medical. It’s called circle medical cause you can’t get out of it.

The provider was great, but a highly frustrating experience overall. Had difficulty getting the app to work, difficulty getting into the meeting, difficulty uploading insurance information, concern that I'll be billed if I can't get into the meeting room, didn't know there was a second app I was supposed to download which led to me being late to the appointment. It also led to me not knowing there was a bunch more information I was supposed to have, some of it about fasting for blood tests. I would have went into the appointment prepared if there had been any way I could have known. I feel bad for the providers who are having their practice held hostage by technology this frustrating.

This company is a poorly run SCAM. The number of problems I had with them over the year and a half that I was with them are too numerous to list They are incredibly unprofessional and will often times Inform you at the time you’re due to pick up your prescription that Something else needs to happen first such as, online physical, bloodwork, (ways to make more money) or one time they just said it was under review after being on the same medication for a year and a half with them and 15 years overall only to come back and inform me weeks after running out of medication that they were just doing a review with no reason listed. RUN THE OTHER WAY AS FAST AS YOU CAN! Every other option is better than this one.