Circle KReviews of circlek.com

Last month, I went to Circle K store in Bat Dan, Hanoi and it was the worst experience in my entire 2.5 weeks trip to Vietnam! There was a man working there, wearing glasses. I went with my two young daughters to buy ice creams. When I was choosing with them, the man working there came over and asked me what I was doing. I said I’m choosing ice cream then going to pay. He stood next to me, then as I walked away, he said are you leaving it like that? I said “sorry, I forgot to close the freezer door as I thought you were using it”, so I went to close the freezer door and walked to pay. After he served us and we paid, he followed me to the shop exit and started shouting at me and telling me I left the ice cream freezer door open again. I said I closed it then I came to pay, someone came after me and left it open and he was blaming me again! Then he said it wasn’t just about the freezer door being open or close, it was because we had messed up the ice cream freezer and we should have asked for help. I said there was no one there to help or ask, so we had to look ourselves. By now; he was shouting at me so much and other customers were looking. This was so embarrassing for him and for everyone in the shop because I was a customer and no one was helping me from the shop but instead he was shouting at me; not to mention, he decided to follow me to the exit and keep shouting at me that it was my fault. I then explained that again, no one was there to help me and that he’s very rude to customers. As I walked out of the shop with my kids, he was still shouting at me. What a way to treat customers! I was insulted and rudely spoken to because I went to buy something from the shop. I have 2 small children with me and they endured the abuse and listen to the shouting I also received as a customer and that is absolutely not ok. Totally disgusted and upset by how I was treated and nothing like the Vietnamese culture and politeness I have experienced so far on my holiday. What a massive letdown and despite my hotel being 500m away, I never visited that store again to be so rudely spoken to. Totally unacceptable. Yes I understand my daughters were looking through the freezer to decide what to buy, but so was other customers and no one working was standing there asking us what we wanted to buy and help us find it. But I feel it was unnecessary to blame us for everything and shout at us so much. We were extremely upset and distressed by this and this completely spoilt our experience in Vietnam.

There was a fuel discount yesterday and I work from 7a to 7p.. and I was very disappointed as some of us was let down cause we couldn’t save money as we have to work in the daytime.. I really appreciated the last time it was til midnight.. this is a seriously a crappy thing circle k.. seems the hardworking is really not rewarded..

I've been loyal and referred many. This 40 cents off of a gallon was a fiasco. I use my old phone number to get my "perks ". Uninformed attendants, not participating stations and not getting what was advertised has soured me after almost 2 hrs and 4 different circle k locations. What does up to 40 cents mean to me...is it calculated on your side?

Advertised 40 cents off per gallon, forgot to mention they raised price 30 cents per gallon. Great sale but I'm not surprised

Verdient zelfs geen 1 ster ! Heel onbeleefd. De helft van hun belegde broodjes niet beschikbaar. Nooit meer !

I paid for a carwash at the pump while out of state, car wash was broken. Local station would not refund purchase, corporate office would not refund. Anyone want to join a class action lawsuit? Employees at station and at corporate were unprofessional to say the least. AVOID Circle K

Don’t get hurt at Circle K, you will be on your own. I cut up my hand on the filler handle. Attendant looked and left, no help, no first aid, no checking that nobody else gets hurt..

I stop in here for gas pay at the pump. They never have receipt paper at the pump.. when you go into the store to get a receipt the staff members act like you’re bothering them when you ask for a receipt because they keep saying you need to use the scale to check out. We have about 215 vehicles where I work and we are required to turn in fuel receipts. I’m getting ready to tell everyone we have to start using another fuel station due to. It takes too long to get a receipt from this gas station..