CircleboomReviews of circleboom.com

Response from CircleboomJul 5, 2024

Thank you for your feedback. We understand your concerns and appreciate the opportunity to clarify. The accounts you are seeing are not false positives. When we refer to 'inactive followers,' we mean users who tweet infrequently on average. For instance, an account that tweeted yesterday but had no activity for the entire previous year is still classified as inactive. This classification also applies to accounts that tweet only sporadically, despite a few recent tweets. Our evaluation process includes examining the age of the account (e.g., two years old) and the total number of tweets over that period. This methodology helps us provide a more accurate understanding of an account's activity level. We are continually working to refine our methods and greatly value your insights. If you have any further questions or need additional assistance, please feel free to reach out. Thank you for helping us improve / Kevin

Response from CircleboomJun 23, 2024

Hello, If you wish to cancel your subscription, you can easily do so in the "My Account" section of Circleboom. For additional information or support, please email us at [email protected]. I would also like to point out that we try to keep our subscription fees cheaper than our competitors and similar tools. We're here to help!

Response from CircleboomJun 23, 2024

Hola, Si desea cancelar su suscripción, puede hacerlo fácilmente en la sección "Mi cuenta" de Circleboom. Para obtener información adicional o soporte, envíenos un correo electrónico a [email protected]. ¡Estamos aquí para ayudar!

Response from CircleboomJun 12, 2024

Hello, Thank you for your feedback. We apologize for any confusion or inconvenience you have experienced. We aim to comply with all relevant regulations, including the UK's distance selling regulations. Please contact our support team at [email protected] with your order details so we can review your situation and assist you further. Best regards,

Response from CircleboomJun 12, 2024

Hello, We sincerely apologize for the issues you've experienced with your subscription and for any frustration this has caused. Your feedback is very important to us, and we take these matters seriously. Please send us an email at [email protected] with your account details and the screenshots of your previous communications. We will prioritize your case and work to resolve the issue as quickly as possible. We apologize for any oversight in our earlier responses and appreciate your patience as we work to make things right. Best regards,

Response from CircleboomJun 12, 2024

Hello, Thank you for bringing this to our attention. We are very sorry to hear about your experience and the confusion surrounding your subscription. It sounds like there was an error in our system, and we apologize for any inconvenience this has caused. Please contact us directly at [email protected] with your account details, and we will investigate the charges and provide a resolution. We value your feedback and aim to ensure that such issues do not happen again. Thank you for your patience, and we hope to resolve this matter promptly for you. Best regards,

Response from CircleboomMay 22, 2024

Hi Sandy, I'm truly sorry for the inconvenience you've experienced. Our policy regarding cancellations and refunds is in place to ensure fairness and consistency for all our customers. Once an account is activated, it becomes the user's responsibility to manage their subscription, including cancelling if they no longer wish to use the service. However, I understand that situations like yours can be frustrating, and I'd like to assist you further. Could you please contact [email protected] with your account details or the email associated with your Circleboom account? This will allow me to look into your specific case and see if there's anything we can do to help. Please be aware that our customer support response time may take up to 48-72 hours depending on the volume of inquiries we receive, but rest assured, we'll do our best to address your concerns as quickly as possible. Thank you for your understanding.