California Import Parts Ltd.Reviews of cip1.com

I had an issue with a part that was missing finish, arrived damaged, and very poor quality (VW rear deck rack) For weeks they kept saying they would check with their vendor to see what they could do to return or discount. I never got any resolution. Poor way to run a business. See Samba, for more similar issues

I purchased white wall tires for my classic beetle from cip1 because of the price. BIG mistake!! The white walls turned brown within a month and would not clean up no matter what I used to clean them. I email Cip1 to tell them about the problem and their respond was to use SOS pads to clean them like I have not done that and more. Do yourself a favor and spend the extra cash on a better tire like Coker tire. By the way, they are not in California as the name implies. They are out of Canada which also created a problem with shipping. The tires were held up in customs and I had to wait almost a month to get them. Stay away from this company.

Kris the owner is a piece of work. Shirk, deflect and ignore. That liner and cylinder we sold you damaged your engine? The manufacturer agrees its a product failure, puzzled why he can’t refund a single sku, not precisely happy to have C1P represent the product. But don’t worry good old Kris ingaldson will give you discount on another piece of crap. Take him to court, he might understand that.

a company that sells crappy parts and wants 20% restocking fees and wants the customer to pay for the shipping to ship it back. go pound sand cip1. your a shitty company.

Ordered vent windows for my split bus because both my original ones had a broken latch and one had a cracked window, which I didn't want to go thru the hassle of taking the glass out etc. latch immediately broke on one of the new ones I emailed to have a new one sent and was told they'll send me a lock when I order again from them. Im aware that just locks are available but removing and replacing the glass is the reason why I didn't just order the lock. Won't be ordering from them again

I ordered "nice quality" safari windows. They are listed as a CIP1 Four Star product they manufacture. They are absolute garbage. They don't fit properly and all of the mechanisms that allow these to open and close are so flimsy and poorly engineered that I had to cut it all off and rebuild them properly. Stay away from these. Spend your money on some quality ones from somewhere else. You'll save time and money ultimately.

Whoever shipped my package didn't provide whatever customs needed. So now my package is probably as good as gone now. I'll reorder from a USA company for now on. Lesson learned.

I should’ve read all the reviews before purchasing an item and counting on the shipping to go well. I bought an item I’m on December 5 and CIP one says they shipped it on the eighth with DHL. DHL says they shipped it to United States Postal Service in Louisville Kentucky on the ninth but the USPS indicate they do not have the package yet. So here I am, no one can tell me exactly where my package is. I will know better than to buy anything to be shipped from CIP one in the future.