If you ever have an issue with our service we can gladly help you if you contact [email protected]. or 1-877-801-9517. We are always readily available to help you.
cinemaden (cinemaden.com) has 44 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Claim this listing44 approved reviews, newest moderated first
Sara M.
I signed up for free trial, but then cancelled before the 5 days. I have emailed Cinemaden 4 TIMES AND HAVE GOTTEN NO REPLY. I emailed to ask for a refund, so I'm sure that's why they didn't reply. I was charged for two months after I cancelled, and have not been able to get a response, or a refund. I am very upset and disappointed.
Response from cinemadenSep 6, 2012
If you have any issues or concerns please call us at 1-877-801-9517 toll free
Jenny M.
This is horrible. I just singed up for this. Then I read the reviews. As soon as I read the first one I read the next one and learned how to cancell my account. Do not use CinemaDen!
Response from cinemadenAug 21, 2012
We appreciate you taking your time to review our site but a couple of bad reviews shoudlnt detour your opinion - if you have any questions or concerns please contact us at [email protected] or please call us at 1-877-801-9517
Kongen
I didnt signup to anything and they stille take money out of my account. The way they inform their customers are bad as hell and I will not suggest that any of you buy or signup to their website. I wrote them twice and got no reply. Try call them and they hang up or dont answer.
Response from cinemadenJun 27, 2012
We appreciate you taking the time to review our site if you have any questions or concerns please contact us at [email protected] or please call us at 1-877-801-9517 Cheers
Martin Schæffer N.
Cinema den is a scam and has at the same time a poor selection of movies after my taste. The reason its a scam, is that they charge you nothing the first 5 days and then suddenly automaticly they charge 35 € for a premium membership without asking. (In theory theres nothing wrong with this, because i've signed up for it, but its a bad way to handle customers). Furthermore they charged me 0,99 € when I wanted to cancel my membership. I've seen it before and it stinks! DO NOT GIVE CINEMAN DEN YOUR CREDIT CARD NUMBER!
Response from cinemadenJun 7, 2012
We appreciate your review and its unfortunate you had a difficult time with our product. Please let us know if we can do anything to help - we can gladly help you if you contact [email protected]. or 1-877-801-9517
