Ryan L.
Really appreciate the help by my…
Really appreciate the help by my friendly Harshit Pandey!

Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Cin7 Omni (cin7.com) has 430 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Ryan L.
Really appreciate the help by my friendly Harshit Pandey!
Uddeshya A.
While trying to onboard they will give excellent customer service but when you actually need help they will ghost you. Terms and conditions were not cleared etc.
Tommy
I've attempted to contact the customer service team multiple times, but unfortunately my issues remain unresolved. Even after being directed to technical support, the response time was significantly delayed. It’s been quite difficult to get in touch with the appropriate team
Response from Cin7 OmniApr 11, 2025
We’re disappointed to learn of your experience with support. We’d love to hear more and work with you to make this right. Please reach out to us at [email protected].
Kathy at F.
Monica was very helpful in getting my report the way I needed it. She took the time and opened a Zoom call for screen sharing to ensure it was correct.
Gail
The help desk understood exactly what I required and sorted it in 5 minutes as a work around.
Ayana L.
Monica was very kind and patient. Guided me on until all my issue was solved.
Ben D.
Azizbek was very helpful and resolved the issue efficiently.
Two Leaves and a Bud Tea C.
Harshit was amazing. He was quick, attentive, and helped me solve the issue asap. Thanks so much.