CIENCEReviews of cience.com

Terrible experience. We paid $20k and they didn't generate a single lead. The people they put on our account could barely speak English and had zero understanding of what they were trying to sell. When we listened back to the call transcripts, it was mortifying how badly they burned every lead we sent them. The amazing dashboard we were promised was total garbage. Beware, the slick and professional sales people who sell you on Cience are not the same people who they get to sell on your behalf. The after sales service was terrible, the account manager wasn't prepared for any of the scheduled weekly calls we had. Cience is an absolute waste of money and our partnership with Cience will go down as the biggest mistake we've made as a business in our 10+ years of trading.

Omg, hired them for lead generation. They delivered bogus leads. Complete scam.

If I could give 0 stars I would. I worked here for a short period as an sdr. They tell us to manage our book of business and then fail to give us the tools to do so. 0 training recieved that was relevant to both internal and client processes.. just kind of “here do it.” Try to make suggestions to improve theor workflows so Sdrs can actually be successful but just fell on deaf ears. Shareholders are 25ish and have no idea what theyre doing. Data was a joke and almost never met a clients ICP. The negative reviews are legit! Dont waste your mental space or your money here. Discriminatory practices between employees. Let one employee off for a month and paid bereavement who wasnt successful and turn around and fire a successful sdr bc his child was in the hospital!!! All the while theyre trying to figure out why the whole team werent setting appointments as they should… Unable to when they dont give access to a crm and data is a joke. Everything is backwards here. They kind of just shrug when you ask to make things better and ignore you when youve been doing this and know how they can be better. Will not promote from within.. would rather hire a CEO at 100k/ year for suggestions then listen to the people doing the work. TOTAL WASTE OF MY TIME

We had a very disappointing experience with this CIENCE. Over the course of our 6-month contract, we encountered several major issues that made the engagement unproductive and ultimately a waste of time and money. First, the call center representatives were clearly not well-trained. Their lack of professionalism and understanding of our services reflected poorly on our brand. Additionally, we were shuffled between multiple account managers throughout the campaign, which resulted in inconsistent communication and a lack of clear strategy or accountability. The CIENCE-GO software provided was far from intuitive and failed to deliver accurate or useful reporting. It was difficult to navigate, and the data we did receive often didn’t match what was actually happening on the ground. Perhaps most disappointing was the quality of the contact lists. The leads they generated were not well-targeted, and many were completely irrelevant to our industry or services. Despite a significant financial investment, we didn’t receive a single qualified appointment or actionable lead during the entire engagement. Overall, I would never recommend this company. The lack of results, combined with poor service and unreliable tools, made for a frustrating and costly experience.

I worked there for a short period. First in sales--I couldn't sell a solution that couldn't be delivered on. I saw small business owners invest hard-earned money towards leads that were never delivered. I was moved to an SDR role, had 4 clients, had to make 100 calls each a day--impossible, and this was during COVID. Don't waste your money with these con artists, do not ruin your brand that you've worked so hard to build. They are terrible at learning your offering, use foreign callers, email writers, terrible! You just as well flush your hard earned cash down the toilet.

They use to be ok and now they went downhill, probably are going to go out of business, save your money.

I recently engaged Cience Lead Generation, paying $10,000 for 250 qualified leads, expecting a professional service and solid prospects. Unfortunately, what I received was far from that. The leads they presented were completely fabricated—none of the individuals or businesses had requested information about my company. In fact, we obtained sworn affidavits from many of these so-called "leads" affirming they had never heard of us or requested any information. This is a blatant scam, and we're now in the process of pursuing legal action against Cience to recover our full payment. If you are considering working with them for lead generation, I strongly urge you to reconsider. Their practices are fraudulent, and you risk losing a significant amount of money without getting anything of value in return. We were misled, and now we're facing the consequences of trusting this company. Don’t make the same mistake. Update; Cience admited to us their leads are bogus. They asked for another chance and delivered more phony leads. Cience is a scam company and we will be suing for the recovery of our money and damages.

Any interaction with this company is a joke. I reached out to them because I was looking for a lead generation agency for my b2b offer. They did a poor research and assumed I was looking for b2c leads, so it started with a pointless email exchange and me having to explain what I was looking for over and over again. Then their sales rep didn't show up to the call they scheduled with me. I had to send him a reminder. When he finally showed up he was unprepared and wasn't able to explain what they did as a company. Both people I talked to (over email and zoom) were not from the US and their English was intermediate at best (I would not want my brand to be represented like that). I'm glad I found these reviews before going into a campaign with them