CiciwigsReviews of ciciwigs.com

I was scammed just now!!!! I'm telling you youtube is your friend when you are trying to find online scammers!!! I ordered 2 wigs from them a red water wave lace wig and a black water wave lace wig and I got 2 party city wigs and on top of that I got a blond wig something I did not ask for!!!! I'm so mad right now!!!! I want my money back and yall can get yall synthetic plastic party city wigs back!!!!! Yall should be ashamed of yourself taking people's hard earned money and I hope and pray that your company shuts down!!!!

Scam Alert - yes I too was scammed. However, Paypal and CiCiWigs think they are going to get away with this. Its easy to see now that this company makes money by making customers jump through hoops to get a refund - which they never intend to give, and obscuring customer service email address, and lack of communication. Their hope is that we will throw our hands up and say "I'm not going to fight this - it's only a few dollars". HA! The lack of help via Paypal to get that money back is frustrating at best. It took 3 tries to find the right customer service email address to ask for a refund. Finally I found the right email buried on Paypal where they ask you NOT to file a dispute via Paypal - because they know their selling practices are bogus. After filling out their stupid questionnaire to start the refund process, they continued to stall. I escalated through Paypal which is an exercise in futility. They want me to pay to ship back garbage that they will then sell to the next unsuspecting consumer. Paypal will only refund $30 for shipping, so I would stand to lose more money because shipping to China is NO LESS than $40. This is absolutely unacceptable, and like the one person said below; I will fight tooth and nail to get my money back and shut this bogus company down. Cici Wigs doesn't make money selling quality product, they make money by keeping refunds and Paypal facilitates this horrible practice. Don't let them get away with it my fellow Wig Sisters, even if it is just a little bit of money. You may save the next person from dealing with the same.

I was scammed too. I was denied my refund from PayPal. I am trying again to get my money back. I spoke to customer service on the phone and they are giving ciciwigs 10 days to respond. If they do not they will refund my money. Cici wigs finally responded to my email to return with a list of questions you have to send them just to get approval to send the wigs back. This is bull crap!! That company needs to be shut down!! I tried to cancel my order a few minutes after I ordered and saw the negatives reviews online. They totally ignored me and sent those fake plastic wigs anyways. Costume wigs have better quality than these wigs!! Do not buy. They need a lawsuit against them, and everyone that ordered should get all their money back.

Thieves!!!!!! Paypal is allowing this company to steal from people. I know I was not the first to file a compliant. They basically told me to ship the product to china for a refund when they shipped the fake product from California. The hair is plastic fake, you can get better synthetic wigs for cheaper. I sent pictures of what I received in comparison to what was advertised. Nothing was done! Reporting them to the BBB, I need others to join me so we can get them shut down.

I just got my order and it wasn't nothing that I ordered!!! I'm very angry that these people are steeling our money! They won't answer ny email. I don't have money to give away!

Cici's & Lulu's Wigs are (one and the same using different names) rip off organizations!! THEY USED DECEPTIVE ADS AND STOLE MY MONEY!! LET'S PUT THESE JERKS OUT OF BUSINESS!! They are a fraud with horrible products that they refuse to allow you to return and they WONT REFUND YOUR MONEY!!! They advertise using other companies' pictures of wigs they don't have. They send you crappy wigs that look like they were made in the dark by a pig!!! They advertise lace front...but they don't send lace front. They advertise human hair... it is not. They advertise 360... it's not!! They advertise one texture, but send another! They don't even send the right color! Then they ship to you from Californis, but tell you to RETURN to CHINA and PAY the shipping ($100) if you want refund. Then you have to fill out a very long, long, long, stupid form asking ridiculous questions that serves no purpose. AND STILL YOU GET NO REFUND!! REPORT THEM TO THE: 1. United States Postal Service (fraud div.) (go to: USPS.COM then go to Complaints) 2. THE CALIFORNIS ATTORNEY GENERAL, 3. THE CALIFORNIA BUREAU OF INVESTIGATIONS (CBI) 4. THE BETTER BUSINESS BUREAU Let's put them OUT OF BUSINESS AND/OR BEHIND BARS!!! I work in the legal field, and I am CERTAINLY WORKING ON DOING JUST THAT !!! I WON'T STOP UNTIL THEY ARE STOPPED!!!

TERRIBLE! SCAM!! False advertisement, the wigs they sent me were completely different from the ones they shown on their site. their wigs are SYNTHETIC, NO LACE FRONT! poor customer service. they will not respond to you. I asked for a refund & they refused it. if this happens to you, just contact your bank and they will refund your money back to you

This company is a ENTIRE SCAM. I ordered a 14:in Brown Wavy Bob Wig. What I received was a Straight Black wig about 35 in long. These People sent me Alvira WIG!! AND when I asked for a refund they replied some items won't be as advertised and offered me 5% of my money back but I would Pay To return the wig. Well hell no because once I did that I would still be out approx. 2.00. I told these people if they send me a return slip and my money back I would send them this Bull Mess of a wig.. Anyway... I'm getting my money back from PayPal and told PayPal that they need to cut ties with this Scam Business. I swear I want to get in a room with some of there people.