customer
I withdrew from the school and program…
I withdrew from the school and program last year due to having covid. They are still emailing me/sending me money. I also believe they are still collecting financial aid or student loan money from the FAFSA application that I completed last year. I want my account to be completely closed like I asked it to be last year.
Response from California Institute of Applied TechnologyFeb 11, 2026
Thank you for sharing your experience with us. We’re very sorry to hear about the challenges you faced due to COVID-19 and the frustration you’re experiencing regarding your account status. We understand how concerning it can feel to receive communication about financial aid or student loans after you believed your account was closed. Please know that federal financial aid funds (including FAFSA-related loans) are processed according to federal regulations, and in some cases, adjustments or updates may occur after a student withdraws depending on attendance dates and return-of-funds calculations. That said, it is absolutely our priority to ensure your account is accurate and fully resolved. We would like the opportunity to review your records in detail, confirm your withdrawal status, and clarify any remaining balance or financial aid activity so you have complete transparency. Please reach out directly to your student success advisor, or to us at [email protected], and we will coordinate with Financial Aid to review your account and assist you in finalizing any remaining steps toward closure. We appreciate you bringing this to our attention and look forward to helping you resolve this matter as quickly as possible.