Ciao Italy ToursReviews of ciaoitalytours.com

I have never used a travel company but for my honeymoon I knew my husband and I wanted to see a lot of Italy in a short time and with planning a wedding I just did not have it in me to plan and research a country I did not know much about. So, I was on the hunt to find a travel agent and after getting extremely expensive and out of my budget quotes, I found Ciao Italy. My main concern when using a travel company was the costs, I knew how much I wanted to spend and what we wanted to do and where we wanted to stay, and Ciao Italy listened to everything I said and stayed within my budget. Stefania was who we worked with, and she was a great communicator even with the time differences I never felt uneasy or out of the loop. Everything about our trip was great! We had excellent drivers who were always on time, even early. Our tour guides were so knowledgeable and answered all of our questions. All of the hotels we stayed in were clean, safe, and very accommodating to any of our needs. We learned so much from our tour guides who were all passionate about their cities which was also all of their homes. It made the tours much more interesting to hear from someone who actually lives in the places we were touring. It felt more personal, and I didn't feel like such a tourist. I am very happy we used Ciao Italy and I would highly recommend them to anyone traveling to Italy.

Patricia with Cruise Planners-Fernandina Bch coordinated with Ciao Italy Tours an amazing trip to Italy for me and my friend. We sent them a list of what we wanted to see in Italy and Ciao Italy Tours put together a complete first class trip that not very many people get to experience. Everything was planned in detail for us from the arrival to the airport in Rome to the departure from the airport in Milan as well as everything in between! Great Hotel choices (with pictures), transfers (limos), pick up points, meeting places, Activity vouchers (with detailed explanation), VIP tickets for activities to skip long lines, English speaking drivers and tour guides. There was not a day that we did not know what to do or where to go! On the way to Venezia we got off the train short of our stop (our fault)!! I called Ciao Italy Tours and they got us on the next train within 15 minutes! Stefania Tinelli - Travel Planner definitely know her business! If you are planning a trip to Italy…you would be wise to choose Ciao Italy Tours! You will be glad you did…We are! 🤩

As a travel advisor, it is always so important to be able to rely upon our industry partners to be able to provide in depth destination information, best rates available, efficient and attentive service and reliability. I must say, that working with Stefania at Ciao was right on target in directing me to assist my clients in a timely and well informed manner. My clients made a few last minute modifications regarding dates, hotels and special requests. Stefania never complained at all no matter how many times I had to inform her of another modification. She was quick to respond and provided complete clarification when needed. My clients returned back from their trip to Italy a few days ago and were thrilled with their experience regarding the seamless flow of their itinerary, the selected hotels ooffered to them and the courteous and professional drivers they experienced. I would highly recommend working with Stefania at Ciao Italy Tours. She is very knowledgeable, quick to respond and always makes just the right recommendations when needed. Also want to mention, Ciao's owner, Guido, is available to assist whenever there may be an issue that needs to be resolved and a hands on proprietor! A great company!

We started planning very close to travel dates but Ciao Italy worked with our local agent to get us into great hotels in Florence, Milan, and Rome. They booked tours for us: some private and some small group as well as transportation. The highlight was an expensive private tour of the Vatican Musuem and St Peter's Basilica. Our guide was knowledgeable and friendly but also politely assertive with other tour guides to move us through without waiting anywhere. The architecture, the church, and the extensive collection of artworks, including walls and ceilings completed by Raphael, Michelangelo, and others is so vast that this really is the best way to take as much in as a day allows. Tours of ancient Rome, highlights of Rome, highlights of Florence (Uffizi and Accademia Gallery), and train tickets between cities were included. Details and vouchers were provided for printing.

I am a travel agent and Ciao Italy is my "go to" vendor for creating beautiful personalized trips for my clients for Italy. Guido and Stefania are wonderful to work with along with the entire staff. They make my job so easy, one contact and they do EVERYTHING from hotels, transfers, train tickets, tours. I have used them for both FIT and group travel. The hotels they use are beautiful, the tours are great, and drivers show up when expected. I won't go anywhere else!

We had an incredible trip! We started in Napoli and ended in Sorrento at a beautiful villa. We did private tours of Napoli, Procida, Amalfi (Including a winery tour) and Positano. We also did a private boat tour a Capri. The tours were well organized, on time, captured all the important places to see and the guides had a tremendous amount of information. Everything was amazing and I highly recommend Ciao Italy Tours.

My clients had a wonderful trip to Italy on the Amalfi coast. They rented a villa and it was perfection. Thanks Stefania!

My daughter and I recently traveled to Italy and stayed in Sorrento for a week. All of our adventures were booked through Ciao Italy Tours and were nothing short of amazing! We did a private Marisa Cuomo Winery Tour, a group day boating tour to and around Capri, and a cooking class at Villa Ida -- all were so well organized and made our trip that much more special. The best part was, we didn't have to think or plan anything -- It was all done for us! The guides were friendly and knowledgeable and even gave us recommendations on where to go to eat later in our trip. In addition, we always felt safe everywhere we went. It's a trip we will never forget!