Church's ChickenReviews of churchs.com

I would like to give location 11989 Watauga Church Chicken a great review about the food. My order was wrong and i call and told a gentleman what happened and right away told me to come back and get the right order, his name was Kyle. Very professional. Next day i go back to get my order and Mr. Kyle was not there yet, and a very nice lady took my receipt and very gladly help me, her name was Marcy, just to let all know we are human and make mistakes but as long they can fix it everything will be ok. God Bless you all.

I would give it 0 stars. I get that the place is starting back up but how is that your employees leave out with the chicken after I placed an order? Last week on Tuesday I placed an order that cost me $38. The employee told me when we got there they didn't have any of the items I ordered; and I mean no wings, thighs or legs. I told her I just want a refund and have yet to receive it. It is now a week later and I have called with no avail. I just want my refund and this company acts like it is difficult.

If I could I’d leave 0 stars! I forgot why I hate coming here! Every time they say they don’t have chicken! The wait is always about 20min! Like all you cook is chicken and you don’t have any?? Then they tell me to park and they’ll bring my food! I park and about 5 other vehicles also just parked waiting!

The chicken was a bit dry and the sides were just okay. I expected better quality and fresher food.

I went at 9:15 Lewisville location. Was told they were closed lights on and the walk up window was open.. Horrible way to be treated.

well some one stole from my dad so my dad went to get some chicken but we never got it because they stole it the person who was getting it never gave it to us i hope you get him fired because he never gave us our food

Extremely disappointed with Church’s Texas Chicken, Branch #11200. The staff here—especially the lady cashier and Mr. Humza—showed pathetic, arrogant, and rude behavior toward customers. Their attitude clearly shows there is no check and balance on employee conduct. Because of such unprofessional staff, a well-known food chain is rapidly losing business and customer trust. Absolutely unacceptable experience.

Am getting a little tired of getting old cold fried chicken from Church’’s. Been to a few different ones here and they all serve old cold chicken. Last time was told it was fresh and hot, well they lied. The potatoes and gravy has been sitting around awhile as well. The gravy had been absorbed by the potatoes. The only thing hot and fresh were the jalapeño poppers. It has been about a year since going to a Church’s chicken because of the same issue. So, i thought i would try again to see if any improvements, well no, if not worse. Writing Church’s off. Will not go back. I purposely waited to go until around dinner hours thinking I would get fresh. Not the case. Got left over lunch chicken. I can’t stand old cold chicken.