Churchill Mortgage Corporation NMLS 1591Reviews of churchillmortgage.com

The initial process was smooth, but during the closing process, somehow my escrow payment ended up with Churchill instead of my insurance provider, which resulted in an overdue insurance payment being sent to me, which I then paid out of pocket. When I called Churchill, they were able to get it figured out and send my money back to me, but the letter associated with the check said something along the lines of "in our final close-out review, we found this extra money," with no acknowledgement that I had to call them, they didn't proctor up that money without me flagging it. Also, it felt like they sold our mortgage so quickly that there was confusion with fifth third regarding the first mortgage payment. Otherwise, the people at Churchill were friendly, and really felt like a personalized experience.

Our loan officer for our refinance was wonderful. She very responsive, helpful, completely knew her stuff and just wonderful. It's the experience with Churchill after the refinance that hasn't been great. We had a property tax change it took many, many phone calls to try to get that straightened out--far, far more than it should have. Even though we gave it to them they didn't have our mailing address and it took three tries to get that squared away. I'm still waiting for a refund check for the overpaid taxes and it got messed up with Churchill not having the correct mailing address. This has also taken far more phone calls than it should have and I'm probably not done yet. The ladies in customer service are terrific--very friendly and helpful--it's somewhere beyond them in the company that seems to be where all the problems begin and end.

The people where great but the company gets real "spammy" after dealing with them. Too much junk and gimmicks and things to try to get you to do something else. Feels like they might sell a lot of information. Just my opinion.

Chris O'Mara was fantastic and is a great asset to your company. Where the service fell down for us was in the selection of the Title Company. I felt railroaded and taken advantage of every step of the way by the TC and by the Seller. It seemed no one was on our side when we noticed the floor buckling in the kitchen after the February snow storms just prior to closing. There were delays and we would have been left homeless if we hadn't agreed to close. The seller agreed to $1000 for repairs and I submitted the receipt from the Plumber to the TC months ago. So far no one has followed up from the Title company and to my knowledge they're still holding onto the $$. The floor is still not repaired and I'm deeply disappointed in the whole experience. They should release the entire amount they're holding in escrow for no good reason. I've been left to deal with the consequences. CMC is only to blame for choosing a very shady Title Company to work with.

Sold my mortgage to poor service provider SLS with no notification and I’ve got 800 credit.

I selected Churchill because it was recommended by Dave Ramsey. I was very pleased with Curt Harbuck and his assistance with my refinance. Within weeks of the closing, I was notified that my debt was turned over to Nationstar Mortgage. My daughter does customer service for a bank and she has received many complaints from their customers regarding how Nationstar handles their mortgages. Had I known the mortgage was going to be turned over so quickly, I probably would have sought out another option.

I think the service is good; no lying or deceit and the numbers are usually quite accurate, however Churchill’s rates are higher than most other lenders in my experience.