Chuck E. Cheese'sReviews of chuckecheese.com

The Manager Joe in Poughkeepsie Chuck E Cheese is Rude And Place There is Awful…They Kept Playing Same Christmas Songs!! Don’t Ever Apply To A Job There Cause I Will Never Work There!!!

We had my daughters birthday party there yesterday and it was a hot mess. There was no organisation the kids spent more time sitting and waiting on the staff than they did playing. Our party director John was no where to be found. Our kids waited 20 min to get their game play cards then were called to the table 15 min before pizza even came out. Once again John no where to be found. Then when they were finally there with the pizza we had to fill all of our own drink pitchers and were told to keep the kids at the table for the birthday show. Which was another 15-20 min. Mind you now my kids have been sitting and waiting around for half of the party. Your parties are not cheap at all and I wasted a ton of money. At one point when I couldn’t find John before the birthday show I went to the front counter asking when the heck the show was going to start. The snotty girl up front went off on me and said it will start when it starts. I will never ever come back. My wife is deployed to the Middle East and this was supposed to be something fun to take my daughters mind off the fact that her mummy was missing her birthday and it did the opposite.

San Bernardino California manager some female pale skin color with a very ugly attitude and you wonder why business sucks get you some better management cause I asked for a refund for the trampoline service 15 bucks cause my child changed his mind. And she couldn't give me store credit a gift card just wasn't willing to help me just lost my money period. When I asked for a manager she said I am the manager with an ugly attitude.

Why did you copyright the game it did nothing wrong you just are greedy as hell

how is this a popular place? the pizza is gross and the arcade games are boring and there is pop it for gold which is just balloon abuse and is bad for the environment, as you have to make balloons to play the game. making balloons isn't good for the environment, and popping them just destroys them and they have to go in the dustbin.

scam, membership can not be canceled!!!! They don't tell you upfront that the trampoline is not included in the monthly membership, which feels misleading. Even worse, they also fail to mention that the membership locks you in for a full year with no option to cancel. When I called to ask about it, I spoke with someone named Valeria from the Fun Pass department—she was extremely rude and clearly trained just to tell people they’re stuck in the contract. The location in Louisville is also dirty. After our first visit, I decided I would never take my child back. Overall, it feels like a scam—totally not worth the money or stress. so my advice - dont be scamed as i was!!!

I recently signed up for a membership with Chuck E. Cheese and was charged twice, once in June and again in July. When I brought my daughter for a special visit, her first time back since her birthday, I was told my account couldn’t be found in their system. No membership benefits. No explanation. Just confusion and disappointment. When I contacted customer service, the response I received felt cold and dismissive, more like an automated message than a thoughtful reply from a company I once trusted. There was no real effort to make things right, and no sense of accountability. As a result, I’ve canceled my debit card to prevent any further charges and will be filing a formal complaint with the Better Business Bureau. I also feel it's important to share this experience so others understand how paying customers are currently being treated. Sadly, I won’t be returning. Families deserve better, especially from a brand that meant so much to so many of us growing up.

The arcade gave us barely any tickets. We wasted so much money to only get stuff at the bottom row of the arcade. The highest tickets to give were only 125 and you would be super lucky to get that. My little kid won first place and only got one ticket! When the lowest thing was 15!