Yaden H.
This year my granddaughter was so…
This year my granddaughter was so excited to have her 7 th bday party at Chucky cheese....I would love to say after paying 250 bucks for the big bday package that we had a blast but unfortunately it was horrible....please if your wanting to have a good party do not go there...the staff was extremely rude ..we had to go in kitchen ourselves to get forks and plates...our pizza was just put on table when no one was there so we came back to cold pizza...they did the same w the dip dots...they put on table when I walked back to table they were all melted...Chucky cheese came out singing to 4 different party's .we didn't no what was going on ..our waitress stayed away from table we had to run her down about everything...they didn't go out of there way at all to make sure my granddaughter had a great day...then I was given the bill...they came up to me 4 times wanting me to stop party to go pay...they made us feel rushed...they didn't start our party on time...we stood at the front til 315 our party started at 3.... Then they helped us w nothing else ...they were watching us like we was GANNA leave w out paying when we was trying to play games and get prizes ..4 different times they approach asking when I was GANNA pay...making us feel like we were thieves....I've never had a place treat me as horrible as they did...then when I told them how I felt no one would look or talk to me....there's so much I leaving out....it was truly worse experience ever!! If your looking for a nice experience this is not the place...the staff was horrible....I've been calling trying to speak to someone and get corporate number and was hung up on....I tried to give them a chance to make it right before writting this review but after I was hung up on and treated so badly I decided to warn people so they don't spend a lot of money for a horrible experience.... Chucky cheese in Bowling green ky deserves no star....I will tell everyone and we will never be back....they will not make things right with you if your experience is bad so be prepared to spend a lot of cash and get nothing for horrible service...they do not care...



