chromebooksrus.com is listed under Computers & Phones.
chromebooksrus.com (chromebooksrus.com) has 24 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Connie Hollars K.
I ordered a chromebook that was shipped via UPS. We received a notification it was delivered. Not to our house. I filed a claim with UPS who will only deal with the shipper. I have sent them the notice from UPS about th e claim. I have sent 12 emails since 2/13. They answered once and said for me to contact UPS. I have. UPS won't talk to me. When calling it is always automated. You cannot speak to a real person.
Jose B.
Sent me a broken laptop and can't get ahold of tech support.
Ahayahs C.
This is my 3rd time doing business with this company. First time I received a good running laptop. Second time I never received my purchase but, eventually got ahold of the company and the sent a second one. This last time 12/20/25, I received a defective laptop that continues to freeze and shut down. I've reached out to the company several times and also, created tickets for tech support with having not heard anything back. It is 12/27/25. I will NEVER do business with this incompetent company! There are other refurbished businesses that you can get a decent laptop for reasonable prices; I wish I would have went elsewhere!
Des R.
This company sent me 2 defective machines and is refusing to send me a shipping label. Items both don’t work.
User
Horrible. Sent me a horrible condition Chromebook with barely 2 hours of battery per day with horrible battery health. So I returned it to get a new one hoping it’s better. Well no, it turned out to be worse. What a scam. Never buy from them.
David Z.
First, the company sent a defective laptop. This was followed by two "replacements" that were the wrong model both times, not touchscreen as promised. Waste of my time. Unless you like running to the post office over and over and wasting ink to print return lables, I'd avoid this company.
Kenneth W.
Chromebook doesn't work and I can get no support! Their support link doesn't even work!
Lou F.
Buyer beware! Read the fine print. Unless you want to keep trying unis until one works don't bother. According to website return shipping is on purchaser. My time is not worth the difference and I bet they profit repeatedly on this scenario. You get what you pay for. Lesson learned! You should never have to pay to return junk received from a seller.
