C.H. RobinsonReviews of chrobinson.com

C.H. GarbageSon does unprofesional & trashy business. Boycott their service

Most unprofessional company ever. I called wanting tracking info. Spoke to at least 7 people and finally I was given the representatives contact info for the shipment. She answers her line with a "what's up" nothing else. I tell her "what's up" she puts me on hold for 3 minutes then hung up on the call and never answered her line again. The scheduling person never told me the shipment never got loaded on the original delivery day and made the appointment anyways. It's seriously the worst freight company I've ever dealt with. Customer service people just send you right back into the waiting line if the call requires any kind of brain work. Wow. I can't say it enough how bad the experience was.

Their brokers are rude for no reason. There is no reason you should hang up in a drivers face calling inquiring on a load. Very unprofessional.

The first 20 shipments went well...and I loved CHR....then the 21st (or so) went horribly bad...and I found out that CHR could give a crap when things go bad...they told me to deal with the issues direct and if I wanted quality - pick a quality shipper. I have no idea --- I thought every offer they provided would have been vetted....this sucks.

Am Sorry To Say But I Work At C.H. Robinson And I Much say I Have Not Had A Problem With Them And I Love My Job Am A Sanitation Worker Love My People And The New Management Are Getting It Together I Like The New Move Miss Myrt

The navisphere application still sucks! They want to blame the company/driver for an application that shouldn't be on a mobile phone. Have you guys considered it is a faulty application?

I wish I could give CH Robinson (Freightquote) a zero or negative star review. They will provide excellent quotes for your shipment, send an invoice for that amount, then weeks later send a revised invoice with additional charges. If your shipment is damaged, they take no responsibility and expect you to pay the invoice. If any invoice is not paid in full, they have attorneys threatening legal action rather than working out the issues themselves. They do not care about their customers or clients. Completely unprofessional company who uses their immense wealth to steal. Horrible company to deal with.

The agents are playing games in CHR. They never give decent rates for Return Loads. They are making money on it.