Melissa P.
I bought three shirts
I bought three shirts, one for me and two for friends of mine. The shirts are great. However it appears that this company charged me twice for this order. I wrote to them but have heard nothing back from them. I'll give them a few more days and if it's not corrected I will challenge with my credit card.
Response from ChristiandivinityJun 14, 2024
Thank you for your feedback and for bringing this to our attention. We’re glad to hear that you and your friends are enjoying the shirts. Regarding the charges on your card, we’d like to clarify that the two separate charges are intentional: one for the products in your order and a second charge for your membership, which occurs at a later date. We apologize for any confusion this may have caused. Christian Divinity is a members-only platform dedicated to offering affordable options for expressing and growing one's faith. A portion of our monthly proceeds is donated to charities that support the distribution of Bibles worldwide. To ensure transparency, all customers must explicitly accept our membership terms by selecting a checkbox at checkout. If you wish to cancel your membership and pursue a refund, please reach out to our customer support team at [email protected]. We’re here to assist you and ensure your concerns are addressed promptly. Thank you for your understanding and patience.