Michigan
I bought the bundle package for the…
I bought the bundle package for the Harrison collection. The cap and sweater looked so nice in the picture however, when I received the two items, I was extremely disappointed. VERY poor quality. It was paper thin. The blanket allowed for monogram but the stitching was white on white. I gave 2 stars because the christening outfit was nice but not worth the price. Over all too much money for the poor quality of the product. It looks nice in the picture but very dissatisfied.
Response from Christeninggowns.comJul 9, 2019
Hi there, We are so sorry to hear that you were disappointed in your order from our Harrison collection! We were quite surprised with your review, as the Harrison jumpsuit and accessories is one of our most popular styles! All of our photography is done in-house, so the sweater and cap pictured with the accessory bundle were taken direct from our inventory for our photo shoots. Our designer selected this knit style for all of our sweaters to be a cozy piece easily paired with our jumpsuits, but not too heavy of a knit so it can be used all year round. We do our best to describe each piece on our site, and do note on the Harrison jumpsuit accessory bundle page that the embroidery on the blanket is done in ivory thread, which does have a more subtle finish to the blanket and compliments the ivory lace detailing on the outfit and other accessories. Our designer selected the ivory thread for the embroidery on this blanket from feedback we had received from many customers preferring this subtle color for the finishing touch on the blanket. We are always happy to help with any questions our customers have about our pieces as well! We do understand if you would like to return any pieces from your order, the only items we are not able to accept back as a return are personalized pieces, like the blanket. For a return you would just need to send any items you no longer need back to us with the carrier of your choice, along with a note with your name and order number, and once the return pieces are received we will refund your account for these pieces in 3-5 business days. Again, we are very sorry that you were disappointed in some of the pieces of your order, we will pass along your feedback to our designer as well, please let us know if there is anything else that we can help you with or if you have any additional questions! Thanks :) - Baby Beau & Belle