Paul F.
Shipping time is horrible
Shipping time is horrible, they then tried to offer me 50% refund on my last order that took over a month to get here if I removed my 1 star review. I told them no thank you. I will say that the ads look very nice online and quality looks good. However, reality is that my order was a wrinkled up vacuum sealed ball of an order that you then need to unpack and look at something that looks like it was left in a washing machine and never dried. Otherwise, if you are good with waiting over a month and the sizes that are no where near a US Standard size then place your order. I know that they have a size chart and I am an XL all day long, but the XL was like a 3 XL...Oh... and in the US we are used to a male zipper being on the right side, not the left.
Response from ChristcolorNov 11, 2025
Dear Paul, We’re very sorry for the frustration caused by your delayed order and the condition in which it arrived. We completely understand how disappointing this must have been after waiting so long. To clarify, our intention was never to pressure you to change your review. We sometimes offer partial refunds as a goodwill gesture to acknowledge delays or quality issues regardless of reviews, and we regret if this was misunderstood. Your feedback regarding sizing, packaging, and zipper placement has been shared directly with our production team, and we’re taking steps to ensure future orders meet higher standards. We truly appreciate your honesty and the time you took to share your experience, it helps us improve and serve our customers better. Best regards, Christcolor Team