Ingeborg D.
I bought a "Thora" multi-colored…
I bought a "Thora" multi-colored cardigan knit, from Christian Beaufort and received a fabric blouse, where the fabric is white on the inside, and very poor stitching with white thread. I complained that it was not the knit I had received, and they wanted to send a new one. I was excited, but the next one was also a fabric blouse, like the first one. I have sent pictures of both types. There must be many who have experienced the same as me, since Thora multi-colored cardigan knit, is available in many colors. How can you send a fabric blouse of such poor quality instead of a knitted cardigan. The normal price is 1063 Danish kroner and then reduced to 319 kr. I think I should get a return label from the company, so I can get my money back, but they will not give me that. I have to pay for the return myself. What shall I do???? Ingeborg Dam
Response from ChristcolorMar 21, 2026
Dear Ingeborg Dam, After carefully reviewing your message, we would like to kindly clarify that the “Thora” multi-colored cardigan you mentioned is not a product sold on our website (ChristColor). It appears that your purchase may have been made from a different store, possibly “Christian Beaufort,” as noted in your message. Because of this, your feedback has unfortunately been posted to the wrong website, and we are not the company responsible for that order or product. We completely understand your frustration regarding the quality and return policy, and we recommend contacting the store where you originally placed your order so they can assist you directly with a resolution. Thank you for your understanding, and we wish you the best in resolving this matter. Best regards, ChristColor Support Team